Silk Way Movers

They also left trash and snow dirt throughout the house

Let me start by saying I had high expectations for Silk Way Movers due to the tremendous reviews on Dirty Scam and Google review but the experience was FAR BEYOND unpleasant and basically watching a horror movie on display. My BLOOD BOILS just re-thinking about the experience. If I could give less than 0 star I would. They arrived at 9:55am for a 10am reservation. No carpets were laid out for the hard wood floor to start with. Absolutely unorganized and no communication between the workers. It was a 3 men job but only 2 were putting in effort while one gentleman named James did not bother at all (he not only stood around and wasted our time but was impolite too). Nothing was wrapped and only blankets were draped over the furnitures for “protection.” No considerations for any of the house items. Half way through the move they informed me the truck may be too small to fit all items (which is funny because I was only moving one bedroom not even the whole house) so I had to surrender one of my dressers.They were also moving so slow that we ended up wrapping and removing the TV on our own. The move from Herndon to Arlington took almost 6 HOURS, S I X H O U R S (less than 15 boxes, one bed ,2 dressers, 2 night stands, a TV, 2 table stands, 6 chairs, a dining table and 2 TV stands) AND I ENDED UP MOVING THE PRINTER AND TV MYSELF. They also left trash and snow dirt throughout the house so I had to stay after and clean. FINALLY, they charged me for bubble wraps that weren’t even used and left on the floor at my place. The two younger gentlemen (didn’t catch their names) were efficient but moving cannot be accomplished without teamwork and if I had known, I would have willingly paid $200 more for a faster crew with better customer service.

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Lee Highway 9451
Fairfax 22031 VA US
Get directions
Reported Loss :100 $
Severity of Scam :Extremely Low
Reported by : anonymous
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