Prospective Patients BEWARE!!! This business is a ‘bait & switch’ shop. I called & made an app’t for a consultation with the doctor re. my front teeth that had ‘shifted’ over the years. I had previously worn braces in my late teens. I was told by the receptionist making my app’t that it would be ‘complimentary.’
So when I arrived for my app’t today, I was met by Leeda. She took me into her office & started to go over the information which I had brought with me to the app’t. When I asked her when I would see Dr. Seuss, she told me..
“you aren’t scheduled to see the doctor today. I’ll be going over your information and after we request your ‘patient records’ from your DDS, and you pay a $100 fee, x-rays, etc. will be taken and THEN you’ll meet with the doctor. So……future patients. BEWARE of this ‘shady’ professional group.
I was NEVER told when making the app’t for a consultation that I WOULDN’T be seeing the doctor at that visit. Also, the ‘patient coordinator’ proceeded to tell me the ‘usual’ fee for orthodontia was $5,500 to $7.000 and NO professional had even looked at my mouth!!!
I am TOTALLY disappointed in Dr. Seuss and his total disregard for MY time. What professional takes an app’t from a potential patient for a consultation and then has his patient coordinator act as his ‘go between??? SHAME ON YOU, Dr. Seuss. You should KNOW how your front office is operating….and it’s TOTALLY dishonest and unprofessional!
Be assured that ALL my friends and neighbors will be advised…if they are looking for an orthodontist, STAY CLEAR of Dr. Seuss and his unethical ways!!I’ll also be in touch the the Better Business Bureau.Cathay F.