Serra Nissan

STAY AWAY FROM THIS DEALERSHIP BY ALL MEANS

IF YOU DECIDE TO DO BIZ WITH SERRA NISSAN ONLY DO BIZ WITH VINCE. ONLY EMPLOYEE WHO WONT LIE TO YOU AND TREAT YOU WITH RESPECT. AWFUL EXPERIENCE. ALL OF THEIR QUOTES ARE LIES UNTIL THEY ACTUALLY RUN YOUR CREDIT..

Not only did I waste 3 weeks getting bogus quotes on multiple cars…send pictures of my old car for trade in etc. (which they lied to me about as well.

Manager offered me 900 less than what I was promised) but I wasted half of my off day driving up there only to be disappointed.

They use a disgusting marketing tactic by promising you the cheapest price around, allowing you to test drive the car so you fall in love with it and than charging you double the original quoted price.

Is Serra Nissan a legit?

Serra Nissan is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 5 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Serra Nissan located?

Serra Nissan is headquarted at 1500 Center Point Pkwy Birmingham, AL 35215. You can contact Serra Nissan by dialing (205) 856-2544 or visit their website serranissan.com.

How much monetary loss is incurred by Serra Nissan’s customers?

According to Serra Nissan’s customers, a monetary loss of US $2500 has been reported. The severity of entire incident reports is high.

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5 Reviews on Serra Nissan

  1. Purchased a Versa Note from here

    Purchased a Versa Note from here, ease of buying couldn’t have been easier. Follow up service has been good. Only complaint has been a anti-freeze smell that cannot so far be located.

  2. One of the worst choices I have ever made was going to this dealership.

    One of the worst choices I have ever made was going to this dealership. Please read reviews and take them into consideration before visiting. The sales team there were very rude and honestly very harassing. They are extrmely pushy and will not take no for an answer.

    I felt so uncomfortable with the situation that happened and the fact they would not let us leave, that I decided to leave a review for future customers. Honestly it is worth the drive to go to a different Nissan Dealership, trust me. If you are female car shopping alone, I would avoid this dealership at all cost.

  3. it didn't matter whether you were a good salesman or not.

    My husband started working for this company without any prior experience and was taken advantage of. He was told he’d get a weekly check for $400, which they cut taxes out of, leaving about $320 or less each week.He worked all day from 9 am to 8 pm. He also worked 6 days a week, with one off day on Sunday and possibly another during the week. He was promised and signed a contract to get paid a $200 minimum on each car he sold.

    He was also told he had to split car deals until he was off of his 90 day probation, or whenever the managers thought it was better for him to be off of probation. My husband was there a month, and in that month sold 6 cars. Not too bad for someone who had never sold cars a day in his life. But with this company it didn’t matter whether you were a good salesman or not.

  4. Terrible people.

    Terrible people. I called on to see if they had this car still available and they said it was, i scheduled a appointment to look at it the next morning, i called 30 minutes before i left to double check if it was there and the said yes, so i drove 45 minutes to buy the car, they sat me down, took all my info, and ran my credit. The manager then comes up to me and says they sold the car last night. Wasted my whole day for nothing.

  5. NEVER BUY A CAR FROM THIS LOT

    NEVER BUY A CAR FROM THIS LOT! They sold me a car and the transmission went out not even 2 months later. Then they didn’t even offer to help pay for any of it or offer any service. The management laughed in my face. I am a full time working college student and will have to take out a loan to fix the damages. I would give this place zero stars if I could!

Reviews: 5
Reported Loss : 2500 $
Severity : High
Reported by : Anonymous
Views :