I could get into all the details of our interactions with Kurt but the bottom line is that his communication and time management skills are very poor.
We were very unhappy during the process of doing our taxes when we simply didn’t hear from him for weeks at a time, despite numerous emails and voicemails to him.
When he finally finished our taxes (the day of the deadline!
We had contracted with him in February) he used the wrong street address for our residence.
I had to call the Oregon Tax Services to fix the error.
They are sending me a form to fill out so they can issue a new check to our correct address and after that we will receive our state refund (it’s June at the time of this writing).
Despite the fact that we expressed our displeasure to Kurt after the filing, he didn’t offer us any compensation or even an apology.
We paid our bill in full. I chose Kurt’s business due to his high rating.
Unfortunately, our experience didn’t match the ratings.