Sammons Income Tax

Customer Service

Entered Sammons Income Tax’s office to a woman who didn’t even greet us, but just told us to fill out the form. I had a 9am appointment, first of the day.

2 other clients entered after me while I got to enjoy listening to NCIS blare in someone’s office. I don’t even keep the volume of my tv that loud.

Employees came and went, no one made eye contact. No one said anything nor greeted my husband nor myself.

I then sat staring at the over personalized tiny waiting room, filled with asian brick a brac to the extreme and only 3 chairs.

The other 2 clients also had 9am appointments, they were called back ahead of us.

After 20 minutes of being ignored and THEM being late for my appointment, I decided to leave.

Then some woman comes running out after us saying she’s ready. I told her “too late.” I think it was the one watching NCIS.

Lastly, they only had one handicap parking space which one of the Sammons employees claimed.

I have a broken leg and walking on crutches, could have used that spot.

This company was recommended to me by several of my fellow co-workers.

I trust their judgement in most things as they are not the type of people to give bad advice, apparently they had better experiences with this company, but I live and breathe customer service and I know what is great, good and pathetic.

This place gets pathetic all day long in my opinion.

Is Sammons Income Tax a scam?
Sammons Income Tax is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is Sammons Income Tax legit?
First Sammons Income Tax is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Sammons Income Tax’s consumers?
There is/are 14 review(s) posted about Sammons Income Tax and it indicates that the severity of the scam is High.
Where is Sammons Income Tax located?
Sammons Income Tax is located at 2220 Atlanta Rd SE #117, Smyrna, GA 30080, USA. You can contact Sammons Income Tax by dialing (770) 434-4545 or visit their website N/A before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Sammons Income Tax’s customers?
According to the report(s), US $2365 was the total loss incurred by Sammons Income Tax’s customers.
The reviews, complaints and scams about Sammons Income Tax are deliberately written by anonymous. We, at Dirty Scam are not liable for the content written about Sammons Income Tax. If you have any issue with Sammons Income Tax incident report, Please contact the author of this complaint directly, as we are not obligated to remove the complaint.

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14 reviews on Sammons Income Tax

  1. Joyce V

    Scammer

    My low writing of this company is due to the fact they did not stand behind Their oath to help you out in any circumstances. If you’re app only to get a substantial refund from the government this is the place you need to go however a if you want honest people run In the opposit direction as fast as you can.

  2. Chad M

    Very unprofessional

    Very unprofessional! I will never work with them again.

  3. Michelle R

    PLEASE SAVE YOURSELF THE AGGRAVATION AND DO NOT USE THEM.

    I mailed my returns myself a few days ago and demanded a refund. I was told Ruth would be in touch. She told me she would call at 2pm last Thursday and of course no call and no response to text too. There was a lot more issues before we learned of this

  4. Amanda B

    I'm going to have to take time off my job to physically go up there!!

    I have never dealt with a business like this in my life! I will never return here again and if I could actually get in touch with someone I would not have let them do my taxes this year.

    I dropped my taxes off a couple of weeks prior the deadline and have YET to hear from them or receive an email from them!! It’s May 1st!!!!! I have called almost everyday and it is either a busy signal, it rings over and over, or I get a full voicemail.

  5. Sam Hill

    now we can't get in touch with them!

    took our money and never filed a return. now we can’t get in touch with them!!!!!!!!!!!

  6. Sandi Scott

    Run dont walk away from this company.

    Run dont walk away from this company. We had used this company for years with no problems. THEN CAME THIS YEAR. our taxes were prepared by someone who didn’t know what they were doing. After the filing and taxes sent. We received the refund and it was short by 2500.

    My husband called the IRS after a 2 hour phone call it was determined that the taxes were filed incorrectly. My husband then calls Sammons and speaks to owner. Who basically blew it off.

  7. Martin Guptil

    It would have been minus 50

    My husband asked for a refund for the cost to have the taxes prepared. That was refused. The person that filed our taxes is still employed in the company, I can’t imagine how many more people’s taxes were and are being filed incorrectly.

    Im writing this review in the hopes of saving some one else the problems we had. I would not recommend this company to a dead dog. If i could have given it a minus rating. It would have been minus 50!!!

  8. Randy Meade

    They've always done me right.

    Came in with my in laws today and I have to say, again, what good people Sammons is. I was worried that they would be closed since tax season is over but I called last week to try to make an appointment and reached the owners wife at home.

    I was greatful that she took the time to help me while she was on her own time. I know what ever I need, they are there. And I was shocked that when we my father in law went to pay, she gave him a huge discount since hes a senior.

    Neither one of us was expecting that. I really can’t say enough good things about this place. They’ve always done me right.

  9. Marty Walker

    Scammer

    He said if the processor didn’t “save” the new changes, then when the processor hit the “send” button the uncorrected copy is what went through to the IRS. I told him he needs to talk to their processor about this to make sure this doesn’t happen to anyone else.

  10. Mark Hall

    going there is an accident waiting to happen.

    Me on the other hand was pared with a gentleman by the name of Marlin. Nice man but clearly had no idea what he was doing. He was a talker and kept my attention by his long drawn out stories. By the questions he was asking me and having to leave his office to go ask someone else questions,

    I felt sick to my stomach. Halfway through my appointment I told the gentleman that I had left information at home and I got up and walked out with my documents. I’m sorry, I had heard great things about this place but from my experience, going there is an accident waiting to happen.

  11. David Hussy

    She never even told us how long we would have to wait.

    She never even told us how long we would have to wait. I told her we were going to leave and she said we could leave our paperwork and they would call us….whatever. No way we were going to leave our tax papers with a lady/company like this. When you allow family to work like this, people are going to walk out.

  12. Freddy Young

    Good Service

    Been using Sammons for several years .. never disappointed ..had a great experience today as always. Sometimes the wait is a bit much but they are on point ..

    Went today Ruth and Jackie provided excellent service. Already set up for next year. No complaints for using their services..

  13. Randy Nelson

    They've always done me right.

    Came in with my in laws today and I have to say, again, what good people Sammons is. I was worried that they would be closed since tax season is over but I called last week to try to make an appointment and reached the owners wife at home. I was greatful that she took the time to help me while she was on her own time.

    I know what ever I need, they are there. And I was shocked that when we my father in law went to pay, she gave him a huge discount since hes a senior. Neither one of us was expecting that. I really can’t say enough good things about this place. They’ve always done me right.

  14. Carl Anderson

    Just had my taxes done here.

    Just had my taxes done here. My first time. I really enjoyed talking first hand with the owner. Service was great. The drive was a little long but well worth it. I’ve been paying way too much for not so great service when I could have been coming here. Thanks to my co workers, I have found a place that really takes care of me and all my tax issues.

Reviews:14
Reported Loss :2365 $
Severity of Scam :High
Reported by : Anonymous
Views :