Banked Rio Grande Credit Union for over 10 years, someone committed fraud on my account.
Somehow they were able to deposit a fraudulent IRS check via mobile deposit and then withdrew more than the check or balance on my account.
I never have had mobile banking here, or even online banking, so I am not sure how the bank allowed this but they did.
Now my family and I who already struggle are without no money weeks before Christmas.
The worst part is they are acting like my husband is a criminal, why would he steal money from himself, right before Christmas?
I hate this bank! Btw this is nlt the first time they have had accounts breached, it will be the last time for us, we will be banking elsewhere!