Riley Heat And Air

I asked him the price of a few parts, quickly realized that he was multiplying

I called Riley Heat and Air hoping to have my system diagnosed and repaired. I was quoted $65 for a service fee (that would then end up going towards repairs). When I spoke to the technician, who is also a manager, he told me I actually needed to pay two service charges of $89, since I had two AC condensers and then quoted me a price of almost $1,500 for the repair. I asked him the price of a few parts, quickly realized that he was multiplying everything by 10X+, and asked him to send me a price for an entire system installation.

In short, I ended up paying $20 more than my quoted service fee (which the guy told me was ‘cutting me a deal’) and went with another company. The other company did the job in about 1 hour and charged me $350.

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3 reviews on Riley Heat And Air

  1. Thanks so much for your help!

    We really appreciate your timely service and how good the service man was. He was very polite and helpful. Thanks so much for your help!

  2. I would highly recommend Adonis and Riley.

    I had some issues with my HVAC. After calling another company who gave me the wrong advice and never showed up, I called Riley. Adonis was great. He showed up on time and was able to diagnose and fix the problem. He was very knowledgeable about my HVAC system and took the time to explain what he was doing and why. I would highly recommend Adonis and Riley.

  3. We've been with Riley Heating and Cooling for over forty years and would not consider using any other company.

    We’ve been with Riley Heating and Cooling for over forty years and would not consider using any other company. Jason S. has been our service technician on numerous occasions and we’ve always been impressed with his knowledge, professionalism and courtesy.

    On his most recent maintenance visit he also displayed keen detective skills in finding the source of a nagging leak – totally unrelated to our heating and cooling system.

Reviews:3
Reported Loss :200 $
Severity of Scam :Extremely Low
Reported by : anonymous
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