Right Toyota

Poor shopping experience

Poor shopping experience. I mentioned I was interested in Camry’s. The salesman (a “gentleman” who had recently moved from ny where he owns a restaurant and who could answer very few questions about the car) doubled up with Fabio (another “gentleman”). Fabio tried to tell us that the first salesman’s bonus depended on a sale today.

The first salesman told us he needed to wrap up this sale as his family was waiting for him. The whole experience was awkward and inappropriate. When we said we needed to think about it, the first salesman stormed off upset. Threatened us that the “great deal” they were giving us would not work tomorrow. We kept hearing about his lost bonus. What about hearing about the car we were about to buy? Deeply unprofessional.

Jason D., I am not interested in contacting you or responding to your canned response. You’ve received enough similar feedback. Please deal with it in an honest manner. I wish I could remember the first sleazeball’s name but I can’t. I believe he had a Vietnamese name but I could be wrong. Either way, please acknowledge these issues and deal with your salesmen appropriately.

We ended up leaving and bought a car next door at right Honda just because I couldn’t stand hearing about shitbird’s bonus any longer. Why did we buy it there? Because the salesman we were working with would answer some questions with “huh, I don’t know that. I need to find out”.

This gave us the opportunity to learn more than we already did about the Honda Insight and decided to go with it. This is by contrast to the salesmen we interacted with at Toyota who made up facts, e.g. “nope. Never any recalls on that Toyota.” Really? A 3 sec google search says otherwise.

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7 reviews on Right Toyota

  1. Right Toyota Sucks

    Basically all lies from the sleaze ball sales guy. Attempted to complain and am getting nowhere with this Jason Decker guy. They lie for the sale and will not deliver on their commitments. AVOID these douche bags.

  2. Right Toyota Is Scam.

    We moved here from CA and went to Wrong Toyota for our 20K mile service/inspection. Clearly, the techs never even looked at the vehicle. The service record states the engine air filter was dirty but I had just replaced it before the service (they didn’t even look – they just went off the miles).

    Also, one of the tires had to be replaced about 500 miles ago because of a damaged sidewall. But the service record showed that the treads were even on all tires. Clearly, they didn’t even check the tires, much less ROTATE them. Makes me wonder if they did ANYTHING besides wash it. Not going back there.

  3. Dont get screwed like I did.

    dont go here. They over inflate the numbers. What they say they say they will sell you a car for in sales is not what happens. They are very good scam artist. I regret buying from them. Dont get screwed like I did.

  4. dont use this shop.

    Beware! Do your homework and be ready to walk out when the questionable sale tactics begin. Toyota has a quality product, but this dealership- Right Toyota is the wrong place to go for a carefree buying experience! There has to be a better place to take your business in the Scottsdale area that doesn’t play these games.

  5. Terrible experience

    Terrible experience . A past customer. Credit score of 800+. Rude “Finance Manager JB” Walked out and went to Subaru. Bought a car the very same day. and will Never deal with them again.

  6. ad a really good experience this weekend at Right Toyota.

    Had a really good experience this weekend at Right Toyota. Our salesperson, Adam Rosepink, was very welcoming and relaxed – not pushy at all. We just came in to check out the new Scion iQ’s and drive one (Adam folded himself into the backseat of that tiny car like a champ!) and ended up buying the car I really wanted (a Prius) because they gave us such a great deal. Would totally return!

  7. This dealership was awesome.

    This dealership was awesome. If you’re looking for a car, come to this dealership and personally ask for Jonathan Kang. He sold me my FR-S last week and I couldn’t be happier. He went above and beyond to provide the best customer service and made sure I was taken care of. 10/10 experience.

East Frank Lloyd Wright Boulevard 7701
Scottsdale 85260 AZ US
Get directions
Reported Loss :300 $
Severity of Scam :High
Reported by : anonymous
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