Resource One Credit Union

Loan Service

I recently acquired an estate loan from Resource One Credit Union.

I had acquired other loans before such as personnel loan and car loans with no problems.

But with this recent loan several problems occured and when I tried to get it solved resource One Credit Union personnel did not want to cooperate with me.

Even wrote to the President of Resource One Credit Union for assistance but it was a recording, the same thing.

A third party was brought in just to get some answers but the problem not solved.

Be cautious when doing bussiness with Resource One Credit Union.

Is Resource One Credit Union a legit?

Resource One Credit Union is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 3 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Resource One Credit Union located?

Resource One Credit Union is headquarted at 1400 W 43rd St Houston, TX 77018. You can contact Resource One Credit Union by dialing (800) 375-3674 or visit their website r1cu.org.

How much monetary loss is incurred by Resource One Credit Union’s customers?

According to Resource One Credit Union’s customers, a monetary loss of US $8458 has been reported. The severity of entire incident reports is extremely high.

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3 Reviews on Resource One Credit Union

  1. I would not recommend this credit union unless you enjoy being mislead and disappointed.

    Their technology is 10 years behind the other credit unions I am a member of. The staff is rude,slow, and misleading. I would not recommend this credit union unless you enjoy being mislead and disappointed.

  2. Scammer

    I’m less frustrated with the dollar amount than I am with being nickeled/dimed/penalized *and* not being given the benefit of the doubt after years of trusting my money to this organization. I told them that I wouldn’t pay the fee unless they provided me with a tracking number, and somehow they managed to do it this time.

    The customer service provided to me by the members of the title department rivals that of the government in terms of lack of appreciation for the very people keeping them in business.

  3. I have no way of confirming if they ever sent it or if it was mailed to the correct address.

    They claimed to have sent my title out once my auto loan was paid off, but they didn’t confirm my address prior to sending it out, years after I started the loan. I have no way of confirming if they ever sent it or if it was mailed to the correct address.

    So when I try to sell the vehicle years later, I ask that the release of lien be sent directly to the DMV. They offer resistance for some reason, wanting instead for it to be sent directly to me. There’s no explanation as to why they insist on sending it to me. It takes multiple emails to convince them to send it to the address given to us by the DMV. The DMV never received it.

    Resource 1 refused to mail it with a tracking number, saying “we don’t do that.” I asked to have the release of lien sent directly to me, and they then told me “we’re going to have to charge you” a $25 penalty fee for the documents to be sent out again. Going to have to? There’s no judgement or consideration for the circumstances here?

Reviews: 3
Reported Loss : 8458 $
Severity : Extremely High
Reported by : Anonymous
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