I sent a friend to Republic State Mortgage on old katy freeway ( I think the address is 11999 Katy Freeway ).
I am telling everyone out there I will never in my life send another person to this worthless people.
My friend I sent them had a high score and a great job that he and his wife have worked for years.
All they wanted was a simple refinance that should have token (tops) three weeks to do.
They took their time and dragged it out for 3 months so they can get more money off the loan ( Just thinking out loud ) the lady that was working on their loan was very very very rude ( I think her name was Cleo ) You can never get her nor her husband ( Mark ) on the phone.
The Person that answer the phone ( I think his name was John ) now he was very helpful at times but could not answer to many questions about their loan that they will have to talk to Mark or Cleo.
They asked for things that they had already ( I call it a stall tactic ) until the lock expired and they will have to relock the loan so more money will come out of the borrows pocket.
Or they will ask for thing that you will not need for a refinance loan.
When they finally gave a closing date it did not happen on that date.
With all this being said I will not be working and sending anyone else to this company ever again.
I have a reputation to up hold and I do not need these people at this company that can not find their butts with both hands handle anymore of my client’s