I went to Red Hawk as a referral, and I really liked Harvey. But then this happened.I called them to schedule an appt this past Monday. The receptionist said that she had tomorrow open, and I said, great. Then we looked at the calendar and saw that there were 4 in a row in December, so I said, let’s just start after December.
The next day, I get an angry email from the receptionist that I canceled and I had to pay. Not only does she not admit her mistake, she gets Harvey to make me make appts the same day. I sent an email explaining – no apology. Then they go ahead and canceled my other appts. Rude, and unprofessional, not even a conversation. They have burned this bridge, and I will never go to them again.