Real Chill Heating Air Conditioning & Refrigeration

it's a year later with no further servicing.

Every two years, I have my A/C checked. Last year I called Real Chill for the first time. The first tech ($100) said all was fine. The hot weather hit a month later and the system blew hot air. They next tech ($150) said there was no freon and the “compressor pins had thermally opened” from being run with no freon. He tried cooling it but could do no more. Therefore, “Compressor will need to be replaced.” (These are quotes from the service invoice.) I called another company, who arrived the next day (I’d called on Sunday.) By then the compressor pins had apparently closed, so the compressor did not need to be replaced. What’s more, that company’s tech found the leak by which the freon had escaped. Something called the “king valve” had not been closed completely by (apparently) the first tech from Real Chill. This visit, which solved the problem, cost $750. When I called Real Chill (BTW, I agree with Greg T’s comment about the friendly receptionist) and told the owner, his response was “You don’t know how many times I’ve heard that. Wait until it runs out again.”

Well, it’s a year later with no further servicing. The compressor has never been replaced. My A/C is still pumping out cold air like a champ. I’m still waiting for the freon to run out.

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2 reviews on Real Chill Heating Air Conditioning & Refrigeration

  1. My Wife and I had Real chill install 2 heatpumps on our newly built home over the winter and they did an exceptional job

    My Wife and I had Real chill install 2 heatpumps on our newly built home over the winter and they did an exceptional job. They were always on time and completed the install well within the alloted time frame they gave us. Everyone that came to work on our house from Real chill was always very friendly and really knew what they were talking about when we had questions.

  2. I wouldn't even consider using another company!

    These guys are THE BEST!!!! Very timely, honest and so reasonably priced. I wouldn’t even consider using another company!

Reviews:2
Reported Loss :300 $
Severity of Scam :Extremely Low
Reported by : Anonymous
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