We are a small business that worked with Don and R and D for approx 3 years after they were recommended to us by ADP.
Earlier this year in February 2016 they missed another deadline (Payroll this time – missed the deadline for submittal by several hours so our employees were not paid in time)
When we questioned where the discrepancy was and how we could avoid it, they came back with “we’re probably not the best fit for you – find someone else.”
Turns out they just signed up several significant sized clients from another firm who was found to be embezzling payroll taxes from their clients.
Don was the one who pointed out that they would be even busier so our measly 8 employees were small potatoes to them.
Nothing like scrambling to find a new tax accountant and payroll service at the beginning of tax season!!! Thanks Don – so very professional of you and R and D.
Fast forward to today – we have been having our new account review the books and find / fix any discrepancies with our business and personal taxes.
Low and behold many have been found in 2014 and 2013 and we now are going to owe the IRS around $9K due with penalties because of the lack of detail and possibly knowledge.
Poor service, slow responses, little to no attention to details and consistent mistakes were trademarks of R&D when we worked with them.
If it were not for more issues and mistakes being found on previous returns I probably would have never written this review.
Maybe if we were a larger company with more income generating activities for Don and his team we would have not had the problems.
Don – you know exactly who we are and what you did. Feel free to call me anytime if you want to discuss how you and your company failed us.
We cannot and would not recommend R and D to anyone.