Quality Movers

I do not recommend this moving company.

I hire Quality Movers based on the reviews from Dirty Scam. I spoke with Jason, explained to him, twice, exactly what I needed to have done. It was a littled more complexed more and I wanted him to be certain what I needed.t Jason understood they had 4 to 5 hour window to move a 2 bedroom street level apartment to a storage bin that was roughly 15- 20 mins away. Then take a dresser, my office desk with a few boxes to Bowie. He agreed to do it. First, he did not show up on time, I had to call him to find out where he was. He is just starting out in business, to he has to pick up a uhaul truck. This particular morning, he was late for what ever reason which puts us behind schedule. Again, I remind him I needed him to be finished by a certain time. Finally he arrives with a truck that was too small. Instead of using the hand truck, to help him move the boxes, he and the partner move boxes one by one. They threw my furniture and boxes in the truck where my dresser was damaged. My boxes were damaged. Two hours later, I reminded Jason, I needed them to be finished NLT 1:00pm, he becomes frustrated and now he’s trying to figure out what was important to take right now. i mentioned, he would have to come back to finish. Finally, we’re heading to my storage bin, only to spend another 40 mins unloading the truck to get my dresser and desk with boxes to put on a pick up truck to take to Bowie. Please keep in mind, the uhaul truck is not being unloaded at this time to put the furniture in the storage bin. As we are on 495, I drop back behind the pick up truck to see that my desk is falling off the back of the truck. I called them to let them know that my desk is falling off and the legs are missing. Jason becomes arguementative when we arrive to Bowie, when I question the way they handled my furniture. Jason nd his team return to the storage bin before I do, I waited for over 1.5 hours.before I returned only to find, they still have not unloaded the truck. Jason and I are in a full on arguement. He is blaming me for him not being prepared for this move. Now, I because Jason never completed the job, I’m back hiring another movie company to get this right. Not until I informed Jason that I was going to contact the State of Maryland did he wasnt to help. Never received an actually confirmation until I told him I contacted the state and contacted the BBB. Afterwards, he continues to text me trying to make me feel bad about what i decided to do.
I do not recommend this moving company.

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Germantown Avenue
Philadelphia PA US
Get directions
Reported Loss :200 $
Severity of Scam :Extremely Low
Reported by : anonymous
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