Qua The Spa at SOMA GRAND

Other services of this spa

mani-pedi services although I used other services of this spa. I am actually so disappointed that I have to give them 1 star, I wish I could take away some stars instead of giving one.. I have been a very loyal and regular customer to this place for years – until 2 days ago.. The owner of this place changed almost 2 years ago.

Although the quality of the service obviously dropped a lot, I still went there because it still gave a low quality spa service. All I care about was not just going to a nail saloon and being rushed out in 10 mins with awful looking nails. But during my last 2 visits for mani-pedi, it was no different than going to a nail saloon. There is nothing wrong with being a nail saloon, as long as they call it a nail saloon and charge you accordingly.

2 days ago when my husband wanted to do something nice for me and asked to book an appointment, BUT he was told that they wouldn’t give service to me because it would take too much of their time and there was a service standard they needed to meet with me..!!?? I still wanted to be civilized about it and went there in person to talk them, since I have been a customer to that specific location for over 4 years. And I have always greeted them whenever I saw them around. Oh My Goodness!…worst idea ever!! Since they cannot just give me a cheap nail-saloon service, they do not want me as a customer.

It is OK, but I felt like I had to write a review here for all other customers who want to give it a try and expect a spa service for mani-pedi. Just do not get too surprised if you are told to walk around bare foot, if they give you a used slipper, if they don’t want to give you a new towel while switching from mani to pedi, if they use a lentil-size spa cream for both of your feet, if they skip cleaning your nails after putting the nail color on..etc etc etc.. So, enjoy your over-priced “spa” service…

Is Qua The Spa at SOMA GRAND a scam?
Qua The Spa at SOMA GRAND is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is Qua The Spa at SOMA GRAND legit?
First Qua The Spa at SOMA GRAND is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Qua The Spa at SOMA GRAND’s consumers?
There is/are 8 review(s) posted about Qua The Spa at SOMA GRAND and it indicates that the severity of the scam is High.
Where is Qua The Spa at SOMA GRAND located?
Qua The Spa at SOMA GRAND is located at United States. You can contact Qua The Spa at SOMA GRAND by dialing (415) 598-8686 or visit their website quaspa.com before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Qua The Spa at SOMA GRAND’s customers?
According to the report(s), US $390 was the total loss incurred by Qua The Spa at SOMA GRAND’s customers.
The reviews, complaints and scams about Qua The Spa at SOMA GRAND are deliberately written by anonymous. We, at Dirty Scam are not liable for the content written about Qua The Spa at SOMA GRAND. If you have any issue with Qua The Spa at SOMA GRAND incident report, Please contact the author of this complaint directly, as we are not obligated to remove the complaint.

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8 reviews on Qua The Spa at SOMA GRAND

  1. Charles

    I wish I could take away some stars instead of giving one.

    This is the only spa where I terminated a massage b/c it hurt.

  2. Ella

    This review is only for mani-pedi services although I used other services of this spa.

    This review is only for mani-pedi services although I used other services of this spa. I am actually so disappointed that I have to give them 1 star, I wish I could take away some stars instead of giving one.. I have been a very loyal and regular customer to this place for years – until 2 days ago.. The owner of this place changed almost 2 years ago.

    Although the quality of the service obviously dropped a lot, I still went there because it still gave a low quality spa service. All I care about was not just going to a nail saloon and being rushed out in 10 mins with awful looking nails. But during my last 2 visits for mani-pedi, it was no different than going to a nail saloon.

  3. Andrew

    Beware - stay far away from this place for massages.

    I dont know where they got these massage therapists, but it was one of the worst I’ve ever had. I dont know what they were doing or thinking. It was awkward, painful, and my room was very loud. I think there was laundry going on next to me.

    I kept telling my therapist to stop doing certain things, but I couldn’t keep up with all the uncomfortable things she was doing. Suffice to say, I woke up the next day was sever back pain. I got a “deal” on MassageNow for $75. Terrible idea. Beware – stay far away from this place for massages.

  4. Jane

    Low price doesn't mean bad customer service.

    but I’m totally disappointed with customer services at front desk. Two young girls were eating while I was requesting information about massage and other services. I don’t know who supervises these people, but I remember one of them who introduced herself as the Qua Foot Spa owner.

    Dirty restroom, many people talking very loud, no flavor tea just hot water, and people using cell phones during massage session. There are many massage rooms divided by curtains, I mean there’s not privacy. People were going to restroom and watching your session. Music was good.

  5. Simon

    I was right next to the washer and dryer.

    Massage was PAINFUL. I was just waiting for it to end. Service was decent, and if you like quiet during a massage, good luck getting that here. I was right next to the washer and dryer.

  6. Brian

    I had a great time.

    The masseuse amazing. Very friendly. To bad I forgot her name. The facial feels great. The manicure and pedicure were also nice. I had a great time.

  7. Barbara

    I would highly recommend her or her business on all levels.

    We live next door to Qua Spa, and have used it on occasion. I find it to be incredibly clean and relaxing. The environment is wonderful from the minute you step in the door. Audrey the owner, greeted and welcomed us to the neighborhood. She always remembers us when we call or come in.

  8. Marina S

    Came in for a bikini wax and had a great experience.

    Came in for a bikini wax and had a great experience. The place is clean and calm, the products are high quality, and the staff is super knowledgeable.

Reviews:8
Reported Loss :390 $
Severity of Scam :High
Reported by : Anonymous
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