Prudential Financial

This is normal and extremely frustrating

I don’t recommend Prudential – I would recommend nothing about Prudential!! We have long term care policies through them and with Dad’s passing it has been NOTHING, but extremely frustrating trying to get them to close the account and stop taking premiums!!

We have spent hours and hours and hours on the phone with customer service with NO HELP at all!! We have faxed and emailed all documents to them over 10 times in 30 days to which they “have never received”, are you kidding me! I called today for the umpteenth time and directly asked for a supervisor, an hour later I was still chatting with the same person who answered the call.

This is normal and extremely frustrating.Customer Service is NOT in their vocabulary AT ALL! Each time I call to try and get it fixed, the person on the other end of the phone explains to me why it is MY FAULT nothing is done or completed. The last time I checked I was the customer!!They did finally ask us to email the documents to them while on the phone to the supervisor Stephanie, and both email addresses that were given to us came back undeliverable.

Another waste of my time and then the person on the phone had the nerve to double check the spelling – see my fault again!!This is only a small portion of the frustration with Prudential and this situation, but I wanted to give you all a heads up and warn anyone wanting to use Prudential to think again.

Is Prudential Financial a scam?
Prudential Financial is a scam and a bad service provider as per the report filed on dirtyscam.com, They are not aggressive toward their customer satisfaction and complaint grievance.
Is Prudential Financial a legit?
Prudential Financial is not a legit business owner or provider, you should take all precautions/measures before buying or using their services.
How many reviews submitted by Prudential Financial consumers?
There is/are 1 review(s) posted about Prudential Financial and its indicate that the severity of the scam is High.
Where is Prudential Financial located?
Prudential Financial is located at 751 Broad St, Newark, NJ 07102, USA. You can contact Prudential Financial by dialing (201) 957-7510 or visit their website prudential.com before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary losses incurred by Prudential Financial customers?
192 $ monetary losses incurred by Prudential Financial customers.
The reviews, complaints and scams about Prudential Financial are deliberately written by anonymous. We, at Dirty Scam are not liable for the content written about Prudential Financial. If you have any issue with Prudential Financial incident report, Please contact the author of this complaint directly, as we are not obligated to remove the complaint.

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Broad Street 751
Newark 07102 NJ US
Get directions
Reviews:0
Reported Loss :192 $
Severity of Scam :High
Reported by : Anonymous
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