This company is completely unprofessional.

This company is completely unprofessional. We packed our 1BR Apt ourselves in plastic lend-a-box containers which come with their own dollies and packing supplies. All was ready to go when the movers arrived. They worked hard for about 30 minutes and then we would catch them several times standing around talking. These were not regular breaks. They were intentionally running the time so that we had to pay more later and/or these three men were simply lazy. We talked to them about it and they were very snippy in response. They continued with terrible work ethic and even took double the time to get to the move-in location. We spoke with their manager and ended up in a screaming match in our home.  This resulted in them bringing our items in to the door entrance without moving items to the various rooms. They also tried to hold our last item which was a big flat screen tv until we paid them for extra time spent. Look elsewhere for movers.

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4 reviews on Pro100movers

  1. I would not recommend them for moving needs.

    I’ve used Pro100 in each of my three moves in the last. I recently used them in May 2017 when I was moving again. I found that in the past they were much more honest about their prices and the use of additional materials. The last time, I moved significantly more items for about 300 dollars less then they charged me this time.

    I soon found out that the added cost was in ‘materials’. Basically shrink wrap and bubble wrap that was used around the furniture in order to protect it. The last time the company just used shipping blankets to protect the couches at no additional cost. They also liberally used ‘Mirror Paks’ to protect any glass that really didn’t need it.

    The simple shipping blankets would have done just as well. When questioned they mentioned that the paks were needed in order to “make the item easier to transport”. Unfortunately, I believe their service has degraded in recent. I would not recommend them for moving needs.

  2. Dont Use This Comapny

    I really thought this company would do a decent job because some friends of mine used them and were satisfied. All I can advise you is to check your furniture carefully before you sign anything! My very expensive bed frame was broken, shelves from my bookcase were lost in transit and the legs from my entertainment center were broken.

    I called Pro100movers to talk with the manager. They offered me a $100 towards damages which did not begin to cover the damage. I chose not to take the $100 and felt that it is better to post this warning.

  3. I hired them for unloading a truck.

    I hired them for unloading a truck. The sales representative and the manager were very helpful. Movers came right on time; they were polite and took good care of my household stuffs. Nothing broke. Their rate was competitive compared to other moving companies.

  4. So kind and professional.

    So kind and professional. They were on time and moved quickly without damaging any of my belongings. I moved everything to a storage unit, but I will for sure use them when I move again! Thanks guys!

Rockville Pike 842
Rockville 20852 MD US
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Reported Loss :100 $
Severity of Scam :Extremely Low
Reported by : anonymous
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