PrimeWay Federal Credit Union

The Worst Credit Union

PrimeWay Federal Credit Union is the worst. Their mode de operandi is to hold your check, then get you for overdraft.

I deposited a $128 check drawn on a Bank of America account and they held it for 12 days! 12 days!

Only way to get anything done is to talk to a branch manager according to member services.

Oh, but try finding or getting them to connect you to a branch manager! NEVER.

I am stuck here for the moment because of direct deposit and auto-bill pay and such but don’t mess up like I did.

“DO NOT OPEN AN ACCOUNT HERE!” There are plenty of other Credit Unions that actually care about their members.

There customer service rep actually said “If you would have read the fine print in our mobile banking app acceptance form, it says we can hold the check for a long time.”

Don’t give your money to this place.

Is PrimeWay Federal Credit Union a legit?

PrimeWay Federal Credit Union is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 26 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is PrimeWay Federal Credit Union located?

PrimeWay Federal Credit Union is headquarted at 3800 Washington Ave Houston, TX 77007. You can contact PrimeWay Federal Credit Union by dialing (713) 799-6200 or visit their website primewayfcu.com.

How much monetary loss is incurred by PrimeWay Federal Credit Union’s customers?

According to PrimeWay Federal Credit Union’s customers, a monetary loss of US $4585 has been reported. The severity of entire incident reports is high.

Write a replay to Josh Scott Cancel reply

Your email address will not be published. Required fields are marked *

26 Reviews on PrimeWay Federal Credit Union

  1. Primeway refuses to allow access to joint account

    Primeway treats joint accounts as if they are single owner accounts. Primeway helps my spouse financially abuse me by blocking access to our joint account for 19 yrs. Every time I try to report this or correct it they talk about oddities with my account, “I’ve never seen this error before”. Then they come back & tell me that I have to ask permission from my husband for access to our joint account. Now I have to report this to federal agencies & the like because you can’t find their supervisory committee or anyone else in charge to make complaints or work anything out with the credit union. It’s the most unprofessional, shoddy & dirty scam financial institution I’ve ever heard of. No one can believe I’m being criminally violated this way. Not even my divorce lawyers think it could possibly be as bad as I’m saying. Trust me… it is.

  2. Trash

    They closed the branch I used and everything else was over 20 miles away. They will not close your account until you write and mail a letter explaining why you are closing the account. Then they will close the account due to in-activeness and take the money you have in there. The customer service is incompetent and rude. Stay away this place is trash.

  3. I highly recommend working with her whenever possible.

    I love working with Yerica Pessoa at the heights branch. She’s been very helpful for me and my siblings when we have any sort of questions. I highly recommend working with her whenever possible.

  4. Great customer service.

    Great customer service. Yerica is the best

  5. Awesome Bank to work with

    Awesome Bank to work with ,Tiffany Poole has been awesome and has facilitated my families banking needs for years I wouldn’t trust anyone else with our money!

  6. PrimeWay you definitely have a wonderful employer within

    I would definitely like to rate PrimeWay Federal Credit Union and give them a 3-star rating although I have had a checking and savings with them for some time I recently had an auto financed through them and I must say Mrs.

    Tara Houston is definitely the best she walked me through things step-by-step and was very professional and got things did in a timely manner she made the process very easy and I really appreciate her. PrimeWay you definitely have a wonderful employer within

  7. She helped me with my car loan it was painless, And super easy.

    Yerica at the heights locations helped me with some of my personal finances. She is very knowledgeable, friendly, passionate, and she really really helped me above and beyond with some of the issues I was having. She helped me with my car loan it was painless, And super easy.

    The whole staff at the Primeway heights is extremely friendly. Tony the manager is doing such a wonderful job with his employees. Thank you Primeway, thank you Yerica

  8. PrimeWay has been very helpful to me since I've been a member.

    PrimeWay has been very helpful to me since I’ve been a member. Tara Houston at the Washington location is a lifesaver! She’s been very responsive and always eager to help. She’s definitely a rockstar!

  9. Artisha Walton wonderful always helpful

    Artisha Walton wonderful always helpful told me about the business acct I will be back to open one soon when you come ask for her lil sweet girl.

  10. I absolutely Loved the services that I received in the Greenspoint branch !!

    I absolutely Loved the services that I received in the Greenspoint branch !! The weather was bad, the traffic coming out of the medical center was awful and I didn’t think that I was going to take care of some Really important business,, but God has angels.

  11. Great customer service

    Great customer service, friendly & attentive staff. Tony the branch manager is awesome!!! Primeway has great product & services.

Reviews: 26
Reported Loss : 4585 $
Severity : High
Reported by : Anonymous
Views :