Primary Care Associates

The clinic was horrible

I have been going to primary care associates facility for several years because of the location and the walk-in policy.

I will not go to this business anymore for a whole lot of reasons. They are not concerned about your health and well-being at all.

Their only goal is to take as much or you money as possible. For example, this last visit to the clinic was horrible – as usual.

I sat in their waiting room for over an hour, and then waited in their exam room for nearly an hour as I repeated my symptoms to three people trying to get relief.

Ultimately, a practitioner diagnosed me with a sinus infection, upper respiratory infection, an ear infection, and a bacterial infection in my throat caused by post-nasal drip.

I unfortunately have a life-long history of ear infections, several of which have been diagnosed and treated through this clinic.

When I was told what she was prescribing me, I asked her for something stronger because I’ve learned from numerous previous experiences that it wouldn’t be enough.

She stated she wanted me to try the “baby antibiotics” and call in if it didn’t clear up and she’d call in something stronger… unfortunately something that has happened before.

Guess what, I took the antibiotics as prescribed and the infections are back with a vengeance. ***surprise!***

I called the clinic today at 1pm and sat on hold for a half hour before a receptionist finally answered.

She stated she would call in the prescription.

I went to the pharmacy when I got off work at 3pm and they didn’t have record of the script being called in.

I called the clinic back and they had no idea what I was talking about. So again, I explained the situation to her and she said she’d call it in.

A 6pm that they still hadn’t called in the script so I called the clinic back and they finally told me that I had to come in again and spend another $200 just to get a script for an illness.

I previously paid them $200 for – and of course, pay for another prescription.

It’s clinics like this that have made health insurance and healthcare so expensive.

They’re crooks, their inconsiderate, they don’t care about you or your time, and they make promises they never intend to keep so long as it keeps you coming back to line their pockets.

Go somewhere – anywhere else but here! You will regret it!

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6 reviews on Primary Care Associates

  1. Terrible don't go there, asked for oral steroids to reduce inflammation for a pinched nerve and was told to go get an MRI.

    Terrible don’t go there, asked for oral steroids to reduce inflammation for a pinched nerve and was told to go get an MRI. Despite telling him I couldn’t afford it due to my deductible being thousands, and to please consult with another provide or refer to the literature he said he couldn’t…..worse thing is he had a copy of my 3 month old last MRI result in his hand showing cervical stenosis.

  2. Very disappointed with every interaction with them.

    This is, by far, the worst health clinic I have ever been to. The front office staff is incompetent, they do not return phone calls as promised, and lie regarding cost of treatment. They do not care about the patients, only the money they can make off of them. They perform unecessary tests. Very disappointed with every interaction with them.

  3. annoyed and not returning.

    Front office staff are having personal conversations that can be heard throughout the waiting room. There are children in the waiting room and can hear “I’m pissed, What the hell, girl be trippin about her hair” and so on. It would be nice if there was a little more professionalism in a health care facility that cares for children! I have worked in healthcare for over 18 years, I would fire my staff for such behavior and hope that administration addresses the lack of professionalism and common courtesy their staff are demonstrating.

  4. This is not locally owned or operated and it shows!!

    This is not locally owned or operated and it shows!!! From the care to the enormous bill you will receive. It’s run just like all of US Healthworks clinics across the country – profit first, patient care way farther down the list of priorities. If you go here, be prepared to have to follow-up with another doctor somewhere else.

  5. Extremely unprofessional and unorganized office. I will not be returning.

    This place is very poorly run. The first time I attempted to go there, I went at 2:30pm on a Tuesday and there was no one at the front. I tried saying “hello?!” quiet a few times, and even called down the hallway, but nobody came. After 10 minutes of standing there, I left. About 6 months later, I decided to give them another try since their location is so convinient. Even being the only patient in the waiting room, I waited for almost a full hour.

    They finally took me back, told me the provider would be in in 5 to 10 min. No such luck. Another 45 min go by till she finally made it in there. The girl who took me back left the door cracked when she left, and I could hear all the employees laughing and talking about how they forget about patients and making jokes about them. Extremely unprofessional and unorganized office. I will not be returning.

  6. A large group of highly experienced Family Practice providers

    A large group of highly experienced Family Practice providers, including those who have been chosen in statewide surveys as “Top Family Physicians” multiple times.

    Our rigorous, board-certified training, our continued education through re-certification, and our extensive experience provides the best foundation for your medical needs.

Industry Way 12350
Anchorage 99515 AK US
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Reviews:6
Reported Loss :1021 $
Severity of Scam :High
Reported by : Anonymous
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