Pricebusters Discount Furniture

I just want what I paid for! Unacceptable!

I went into the store on 12-16-18 and used the credit offered by progressive to purchase a dining set, livingroom set, and area rug.

Once the furniture was set up I advised the guys that the furniture was not what I had requested. He still attempted to get me to sign the delivery paperwork saying that he would deliver the right one the following day. I advised him that I would not sign since it was not what I requested. I then called the store and was told by Steve (my sales guy) that the couch that I picked out in the store was no longer in stock so they sent one that was very similar. He went on to say that the one I ordered would not be available for another 2 weeks and that he thought that he told me that which he never did.
I asked how we would rectify the situation. He then offered me a store credit and I declined.
I asked for a manager and thats when Jason got on the phone. I explained the situation and asked him what we needed to do at this point. He said that he was a witness to Steve telling me about the couch and that there was not much that could be done other than giving me a matching ottoman or a rug. I declined and asked that they take the furniture with them. Steven began to get a little upset and hung up on me.
I advised the delivery men to pack the furniture up and take it with them. They said they would step out and come right back to get it but they never returned!
I called price busters customer service to no avail so i have the wrong furniture and they are refusing to come back and pick it up. They are also now claiming that I signed the delivery paperwork which is false so i’m assuming that somebody forged my signature and if that is the case I plan to sue them.

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3 reviews on Pricebusters Discount Furniture

  1. I just want what I paid for! Unacceptable!

    I purchased a sleigh bed and a set of bunk beds from Price Busters Hyattsville, MD location on . When they delivered the furniture on Tuesday , my old son was home to receive it. When I got home (after 6:00 pm) I checked everything. I received the sleigh bed I ordered, but when I looked at the other boxes,

    I realized they delivered a five piece sectional instead of the bunk beds I had ordered. I immediately called the store to advise them of their mistake. I got a gentleman on the phone who asked for my finance company invoice number. I advised that I did not have it handy at the moment. He told me to call back when I did.

  2. I quickly declined and went on my way.

    This place gave me an uneasy feeling from the beginning, when we walked in no one approached us to offer help. We had to find an aassociate.

    The manager (Brandon), escorted us around. The advertisement that I ahowed him offered and entire house package (which was only 3 rooms), was $1599.99.

    I was told go around with his associate and pick out the rooms I wanted. It was supposed to be customized since I wanted a second bedroom instead of a dining room.

  3. I would recommend Price busters to anyone and everyone.

    I just came in and worked with Jermaine at the Forestville location. He was very polite and took his time to explain everything to me. I would recommend Price busters to anyone and everyone.

University Boulevard East 2101
Hyattsville 20783 MD US
Get directions
Reported Loss :100 $
Severity of Scam :Extremely Low
Reported by : anonymous
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