Pratt & Associates Realty’s very inexperienced in dealing with tenants and seemed to be learning on the job (not something an owner wants).
I used Pratt for property management a couple of years back and got burned, leading to lost rent checks.
First, we had a 2 year lease on our tenant and our manager did not impose the penalty per contract when they decided to leave after one year without even providing ample written notice.
She didn’t manage the situation well and was unprofessional in protecting the landlords in this case.
Second, following this experience, as she looked for new tenants, she had a “verbal” offer from a prospective tenant who said they were interested in signing a lease.
Great news, except that rather than making sure the contract was signed in full, she stopped showing the house and took down the rental post ads only to discover a week later that the prospective tenant decided to pass.
This resulted in lost time, and an additional month of vacancy.
I would stay away as there are more professionally-seasoned services out there.