Polar Bear Air Conditioning & Heating

I don't know if they're just incompetent,

We had a new air conditioning system installed by Polar Bear.  Within the first few days of operation, we discovered multiple installation errors that, if left uncorrected, would have caused long-term damage to our house.  We had repeated return visits from technicians who did the least possible amount of work.  One tech told us that he was seeing lots of similar problems caused by shoddy work by Polar Bear’s installation crew.  Fast forward one year, and our system still wasn’t working properly, but now our warranty was expired.  We called another a/c contractor, who pointed to a half-dozen major mistakes in the installation – including gaps in the “sealed” connections so big you could put fingers and hands through.  Obviously, the installation job was completely incompetent.  We’re paying $3,500 to have the entire system re-installed correctly, as Polar Bear won’t return our calls any more (and, even if they were willing to fix it — highly doubtly given their resistence to fixing even more minor problems – we don’t know that they would be able).  I don’t know if they’re just incompetent, or also dishonest, but either way you should go with someone else.

The reviews, complaints and scams posted about Polar Bear Air Conditioning & Heating is permanant record located at https://dirtyscam.com/reviews/polar-bear-air-conditioning-heating/ Search for all reviews, complaints, scams and lawsuits about Polar Bear Air Conditioning & Heating
The reviews, complaints and scams about Polar Bear Air Conditioning & Heating is posted by anonymous. We at dirty scam are not liable for the content posted about Polar Bear Air Conditioning & Heating. If you have any concern about Polar Bear Air Conditioning & Heating's report, you can contact us by using this email.
Is Polar Bear Air Conditioning & Heating legit? Is Polar Bear Air Conditioning & Heating quack? Is Polar Bear Air Conditioning & Heating fake? Is Polar Bear Air Conditioning & Heating a fraud website or business or person? Please write down your review or report a fraud on dirtyscam.com to raise your voice, you might not be alone who was ripped off by Polar Bear Air Conditioning & Heating.

Rate and write a review on Polar Bear Air Conditioning & Heating

Your email address will not be published. Required fields are marked *

1 review on Polar Bear Air Conditioning & Heating

  1. My experience with Polar has left me disillusioned, ripped off, and angry.

    Customer Service? EXTREMELY POOR! Polar Bear replaced my old unit with a RHEEM in when the AC failed. The new AC worked fine. Then winter came! To heat my small townhouse between Dec. and March my bills were $1637. In comparison, electric bills were less than half that, $765, using the old system the previous winter!

    After pleading phone calls, the office manager sent a service rep out twice. The first offered ridiculous, ineffective suggestions. The second tried a potential fix, but when it didn’t work, Joe, the owner, refused to speak with me, discuss possible alternatives, or answer questions. As another winter approaches, I see no recourse but to find a RHEEM rep to get this unit fixed so I can afford heat. My experience with Polar has left me disillusioned, ripped off, and angry.

Wisconsin Avenue Northwest 1045
Washington 20007 DC US
Get directions
Reviews:1
Reported Loss :100 $
Severity of Scam :Extremely Low
Reported by : anonymous
Views :

3 views