Pike Creek Mortgage Services

The Worst Customer Service

Do NOT use Pike Creek Mortgage Services! Mark Coffman has to be the very best example of the worst possible customer service ever.

We were given a commitment letter that our payment would be 1000.77, and when we asked Michelle Peters in an email if that included everything (taxes, interest, and insurance), she said yes.

My husband got a call from Mark four days later stating very coldly that Michelle was wrong and the amount will be 1220.00 +… We have been dicked around when it came to our closing date… first it was 4/20… now it MIGHT be 4/30 “at the latest”… after we made it clear we needed out of our apartment by 5/1.

We were also told our loan was approved and then got a denial letter.

Apparently the date supplied by the seller when he acquired the deed to the home was incorrect so we were forced to resign and resubmit all of the paperwork reflecting new dates, including the same damn tax information and pay stubs we already gave them!

When I called to vent my frustration to Mark, he called my husband and proceeded to insult me.

My husband told me what was said and I was furious! Never EVER go through this company!

It has soured our first time home buying experience, and with me being 4 months pregnant, I certainly didn’t want or need this ridiculous amount of stress.

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Pike Creek Mortgage Services reviews are no way affiliated with yelp & reddit. Their business is located at 2100 Drummond Office Plaza Building, 2, Newark, DE 19711, United States. Pike Creek Mortgage Services could be contacted by dialing (302) 803-4401 or logging on their website pikecreekloans.com. Pike Creek Mortgage Services business page on Dirty Scam received 3 consumers reviews/complaints, page views and 3214$ of monetary losses. The most of the users reported the severity of the scam is High.
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3 reviews on Pike Creek Mortgage Services

  1. Good Service

    Bernie was great! He made the home buying process so smooth and easy and keep us notified every step of the way.

  2. Everyone we felt with at pike creek was great.

    Everyone we felt with at pike creek was great. They went out of the way and above a Beyond. Our first house fell through ( sellers fault ). Our team went all out when we found our house to get everything done in three weeks and get us to the table. This is our third house and we have never had things go this smoothly. Thank you Ben and the whole team.

  3. Frank Thornton and his team is AWESOME!

    Frank Thornton and his team is AWESOME!! Frank is very knowledgable of the business and was very informative and he made the process seamless and painless.

    He provided me with all the tools and resources I needed in order for me to be successful in the home purchasing process. It was a great experience and a pleasure working with him. Thanks again Frank!!

Newark 19711 DE US
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Reported Loss :3214 $
Severity of Scam :High
Reported by : Anonymous
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