PLEASE DO NOT SHOP HERE! THEY WILL SCAM YOU! I purchased a bed here, the signs everywhere for 90 days no interest. I bought a bed from Overstock Furniture, The delivery situation was a mess…I received text from employees about the items not being in stock, or when they would be able deliver but didn’t.
All in all, it took a month to get my order, which was delivered in someone’s personal car after hours because I threatened to cancel my order. I was told in the store I could make payments in the store because everything was done in house, but after 90 days if the order wasn’t paid off I would start accruing interest.
Let’s FF a little, I checked my bank acct and noticed money missing, I called my bank and they said it’s some company called Acima….I call Acima and they are the finance company the store uses and they took money out of my acct without my consent, they also put this purchase on my credit as a $2600 lease. When I signed my sales receipt which was $1200! I am beyond livid! I went into the store Karim was extremely rude and so was the older Spanish woman with glasses, who was the person that processed the sale.
I had to go to the store twice because Karim was so rude and when I asked for a copy of any and all paper work he said he would have it ready in 7 days, I also asked for his superior’s contact Information and he flat out said, no, I don’t have to give you that.
I said are documents stored off site, why can’t I get a copy now? He again said, I don’t have to give you that information. FF to next Saturday, Karim went through paperwork in a box under the counter, made copies and shredded some other document with my file.
I already had my sales receipt but he gave me a copy of a lease with an auto generated signature and a copy of my sales receipt…keep in mind, I’ve never seen this lease document in my life!! He said you’re not sent home with this document. So how is this possible! This doesn’t even make sense! Also the initial payment I made was never even applied to anything, despite what I was told…While arguing with Karim he said, that’s an application fee…despite being told otherwise.
Karim threatened to call the police and sue me because I recorded my entire conversation, I said please do! Acima offered nothing! I asked them to come get the furniture because this is crazy! They said if they come get the furniture they will report it on my credit as a repossession! I disputed everything with my bank, made a police report and disputed things on my credit! I will be consulting with an attorney as well!