Overlake Internal Medicine Associates

It cost me $50 to NOT see a doctor

I scheduled my appointment 3 weeks in advanced with Overlake Internal Medicine Associates (which was the soonest available time Dr. Shawn Joseph Lee). The morning of, there was an accident on 405, and I was stuck in traffic for hours, missing my appointment. No leniency was given, and a $50 “No-show” bill was sent to me. Despite me calling to reschedule as soon as I realized I wasn’t going to make it.

I received the bill on the weekend and, not liking the way they treat patients, I called to cancel my appointment. I can only assume it was cancelled, as they have no secretaries or appointment-related voicemail on the weekend. I ended up leaving a message with their billing department and haven’t heard anything since.

So if you enjoy extremely long waits for appointments, an adherence to financial policies with no exceptions made for things like “real life”, and an absolute black-out of communicate on off-business times, I’d recommend Overlake Internal Medicine Associates. Otherwise, I’d look elsewhere for a physician.

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1 review on Overlake Internal Medicine Associates

  1. I would not recommend Overlake Sleep Medicine at OIMA.

    I would not recommend Overlake Sleep Medicine at OIMA. Everyone on the staff there acts like they are doing you a favor. They are very practice-centric and not patient-centric. I have had to do my own follow up on diagnoses as no one calls you back after the studies.

    I had an appointment booked two months out then right before it Dr. Singh cancelled for his family vacation. They offered to re-book me two more months out. They load you up with durable goods supplies that insurance will not pay for. It’s one big sales job not treatment. I will never go back and seek out an alternative sleep doctor.

Reviews:1
Reported Loss :100 $
Severity of Scam :High
Reported by : anonymous
Views :

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