The absolute worst medical experience with OrthoArkansas. I fell down the stairs at my home. I couldn’t get an appointment with a doctor at Ortho Arkansas until next week.
So, I decided to go to the after hours clinic which opened at 5:00. I arrived early because the receptionist on the phone told me it was a good idea.
I walked in the front door and asked the security officer sitting at a desk where it was. He told me he didn’t know.
There were signs for it but no directions or arrows. ( this should have been my first clue) I saw a lady at a cubicle in the room to the left so I walked in and asked her.
She told me to go across the hall. When I finally got to the right area, I asked the receptionist if I was in the right place and if there was a long wait.
She told me it wasn’t open yet an to sit down. Abrupt behavior, but I followed her directions.
After sitting for 30 minutes and watching two people who had come in after me get checked in.
I sat until the lady screamed my first name. When I got to the reception desk I noticed my shoe was untied.
She asked for my ids ( loudly smacking her gum) so, I put the on the desk and leaned over and tied my shoe.
I guess it offended her that I didn’t hand them to her and she got belligerent. She asked loudly again for them.
So I picked them up off of the counter and handed them to her. I could tell that I was going to be treated hatefully so I asked for my cards.
And she made a hateful sarcastic grunt while returning them and I left.I then went to UAMS Orthopedic after hours clinic. It was like night and day.
From the receptionist to the nurses, x-ray tech at Dr.. It was professional, friendly and welcomed me the minute I walked in the door. NEVER GO TO ORTHO ARKANSAS AFTER HOURS CLINIC!!!