Orozco Jimenez Professional Services

The Worst Customer Service

Orozco Jimenez Professional Services is the WORST for out of state customers.

I was helped by Felipe about two weeks ago last week of March and has yet to return any call or email me back any information about my return!

I called the front desk a week later and tried to speak with him and they gave me the run around that he is “busy with a client” and got my memo to call back.

Still hasn’t bothered to call back even though both times receptionist told me that my taxes were done never got full confirmation from him or what my return amount is not even what I owe l.

Today 4/8/19 I called back once again he was busy and was told by the reception that he was “with a client” and that everything was done and he would try to call me back ASAP, then I asked “and if he doesn’t?” She replied “try calling back Thursday or Friday” are you serious??? I’m not sure if you want to bring your business here.

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Orozco Jimenez Professional Services reviews are no way affiliated with yelp & reddit. Their business is located at 5805 Temple City Blvd, Temple City, CA 91780, USA. Orozco Jimenez Professional Services could be contacted by dialing (626) 292-7190. Orozco Jimenez Professional Services business page on Dirty Scam received 5 consumers reviews/complaints, page views and 5432$ of monetary losses. The most of the users reported the severity of the scam is Medium.
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5 reviews on Orozco Jimenez Professional Services

  1. I will NEVER do business with them again.

    I am extremely unhappy and upset with these people. I did my taxes there for about 4 years but I will never go back again. Aside from the fact that they tell clients to post positive reviews for a measly 3 dollar discount, they are deceitful.

    I have always paid them 60 dollars to do my taxes which is fine, today upon arriving I asked the girl preparing my taxes if they still charge the same amount and she said yes.

    When it was time to pay, I handed them my credit card expecting to be charged 60 dollars but instead they charged me 195 dollars. I asked to speak to Maria and at a distance she said that I was charged that amount because I had a lot of tax forms.

    She refused to talk to me face to face, instead she brushed me off because she knew I was upset. I left shocked that they charged me 195. I’ve called several times demanding to speak to Maria but she does not get back to me.

    I will never go back to these people again or recommend them to anyone.
    It’s sad because my previous visits were nice, but after being lied to and being deceived by them, I will NEVER do business with them again.
    They should inform the client how much they will be charged prior to preparing the taxes to avoid this issue.


    WORST EXPERIENCE! To start they mishandled our case and never returned our calls. If we received a call back it was usually from someone who had no clue about what was going on with our case and we were given the run around. But they definitely contacted us when they wanted a payment.

    I was first told that the owner Maria was an attorney and decided to start a case with their office in. It took nearly 3 years to complete a case that could have been completed in 1 year. I would NEVER refer any relatives or friends to this office.

    Thank god I was able to find an attorney to finish our case. I will definitely be filing a complaint to have them investigated. They should not be in business if they are not qualified to do so. They are putting peoples lives at risk.. AVOID GOING TO THIS OFFICE AND LOOK FOR AN EXPERIENCED ATTORNEY TO HANDLE YOUR CASE..

  3. Felipe DOES NOT!!

    I am from a different state and have had Josh and Maria help me in the past and they do a great job, it takes them a little long to complete my tax information but they do a great job.

    Felipe DOES NOT!!! Felipe takes forever, he does not return your calls or calls you when he tells you that he is going to call, he does not ask all the proper question to get the proper information, and does not emails the paper work when he says is.

    I gave him all my information since February and it is the end of April and I still can not have him send me my information to complete my taxes.

  4. I would recommend this business to anyone.

    I have been coming here for years and I see and appreciate their professionalism. All of the employees I have worked worked with are courteous, informal and polite. I would recommend this business to anyone.

  5. I have been coming here for a few years!

    I have been coming here for a few years! They really do their best to get you a refund. The owners always check and make sure their staff are accurate. Have recommended several people to them. Thank you for all your hard work! See you next year!

Temple City Boulevard 5805
Temple City 91780 CA US
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Reported Loss :5432 $
Severity of Scam :Medium
Reported by : Anonymous
Views :