Opes Advisors
The Loan Process Was Very PainfulI started the loan process with Mary Niles because my realtor told me that only two realtors would write loans for the co-ops that I was trying to buy.
Well, long story short I did not buy the co-op but decided on a condo and since I had already started with Mary I decided to stay with her and Opes Advisors since I was approved with them already and was told she was a local ‘expert.’
Well, that was my mistake. She is apparently a novice – certainly not an expert.
She did not know what an ELOC was. When I told her what it was she said Oh, we call those loans HELOC.
Hello? The loan process was very painful. Documents had to be sent several times because she’d lose track of them.
She made several comments that were totally off the wall incorrect. You can not talk to your underwriter.
OPES Advisors rates are a full one percent higher than competitors.
Their fees are higher too so look for another lender and save yourself some stress as well as lots of money.
They immediately sold my loan to Wells Fargo (also ick) and yet they continue to send me bills!
That says it all.
If I could give negative stars I would. They return all calls and emails when they want your business. Qualify you for a loan, ask for documents at the last minute that are impossible to get that fast,
hold up the closing, and refuse to answer the phone or return phone calls. Going to lose the house we were buying. Mortgage advisor’s voice mail says “I’ll call you back at MY earliest convenience”. That says it all.
Scammer
Tate Varela worked with us every step of the way in financing a new home at the best interest rate. He’s organized, responsive, detailed oriented, and extremely helpful – made sure we got the best service by him and others, such as finding reasonable condo insurance! I highly recommend going with Opes Advisors – great customer service all around.