OneWest Bank

Horrible Customer Service

Wow, branch manager needs to be replaced. Horrible customer service.

Very condescending attitude like nothing is her fault.

Taking my business elsewhere after they screwed up on a deposit.

Instead of depositing, they withdrew the same amount.

Who does that? Instead of apologizing, they point the blame to me.

It’s a miracle OneWest Bank still exists.

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3 reviews on OneWest Bank

  1. I agree - One West Bank is untrustworthy and unreliable.

    I agree – One West Bank is untrustworthy and unreliable. Last week my 2 CDs matured on the same date. I went to the branch office on Alicia Parkway to combine the 2 CDs into 1 CD.

    After 60 minutes with a bank “relationship advisor” I thought I had FINALLY completed my transaction with One West. Nope, yesterday I received in the mail another CD with different amounts for 2 separate CDs. Very troubling indeed. Hassle, Unreliable, Bureaucratic and Dumb.

  2. Wow the operator here is actually terrible.

    Wow the operator here is actually terrible. Rude unhelpful and needs to be fired because she obviously can’t handle a simple job.

  3. This bank is beyond awful ever since it was sold (twice).

    This bank is beyond awful ever since it was sold (twice). Signature card was lost, revolving credit (of $5000) failed to kick in (twice), telephone service is unable to do anything but apologize for being put on hold. RUN!

Sepulveda Boulevard 5573
Culver City 90230 CA US
Get directions
Reviews:3
Reported Loss :2547 $
Severity of Scam :Medium
Reported by : Anonymous
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