One Nevada Credit Union

Phone Banking Is Complicated

One Nevada Credit Union has made balancing your check book into a nightmare.

If you need their assistance over the phone to see if a check has cleared a charge is incurred.

Phone banking is complicated and not user friendly at all.

If I didn’t have a good relationship with D Duffey the financial advisor I would change institutions

Is One Nevada Credit Union a legit?

One Nevada Credit Union is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 25 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is One Nevada Credit Union located?

One Nevada Credit Union is headquarted at 853 S Rainbow Blvd Las Vegas, NV 89145. You can contact One Nevada Credit Union by dialing (702) 457-1000 or visit their website onenevada.org.

How much monetary loss is incurred by One Nevada Credit Union’s customers?

According to One Nevada Credit Union’s customers, a monetary loss of US $2485 has been reported. The severity of entire incident reports is medium.

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25 Reviews on One Nevada Credit Union

  1. Very hard to talk to a live agent

    This bank I’ve had for years & when I needed to talk to a live person, I was unable to Re: a serious situation.
    I’m changing my bank !

  2. Home loan mislead.

    Horrible experienced with one Nevada credit union and was scammed by the lender and want to be reinburse $1,050.00 . They pre approved me for a fha loan
    I found a home the seller accepted my offer . I paid for the Apraison ‘ and espection. HOA discloses then two days before closing the lender said that I was disqualified because I didn’t have two years at my jobs and couldn’t use the third jobs incomes because I didn’t have enough time there. At the time of the loan applications why did they didn’t tell me from the beginning? Why do they gave me the preapproved letter. Why do they took my money for the Apraison when they knew that the fha don’t accept people with less than two years work history at the same place? I want all my moneys that I expend on this purchased. At this time I closed my accounts with one Nevada credit union because I no longer thrust them. I had emailed the Leann Roberts and asked for my moneys back and she’s ignoring my emailed by not responding .

  3. Horrible and out of date

    First let me begin by saying how disgusted I am with this company I began my relationship opening up a secure card and had a checking account I moved to Missouri in 2016 but kept my credit card open I am now in Las Vegas and have gone to the bank jn person and they have refused to let me close my account despite showing them proof I had them paid off and I made another payment this is my money they are releasing to me they told me I had to wait for it to clear which it still has not since the 22nd of July it’s now the 26th!

    One nevada credit union

    Our focus is NOT YOU!!!!!!

    I can’t wait to official close my account I will waste my vacation time and drive to your office once again and never get back one hour of my life that was taken.

    See you soon 1NV and good riddance

  4. TERRABLE SERVICE. $$$$$

    They have the worst service ever! If you have any problems with credit card or debt card, they will charge you to look at your account. If you try to get loan? You will be in for very long wait. They will ask for one piece of information each and everytime you call. Using this as excuse ,blaming you for there lack of prograss getting loan approved or denied. Tomas O’mally is a supervisor there. Normally not available! The people below him are job scared. So with that said most don’t get the training needed to preform there duties. And when you ask for supervisor. They normally say Supervisor will get call back. But that is just other way to get you off phone. Call backs, are extremely rare. Use extreme caution when dealing with them! You will always end up paying some sort of drummed up charge for very little service! Always blaming you for there lack of training or mistakes. And it always cost you. DEALING WITH THIS BANK IS A MAGOR MISTAKE!

  5. Shelby was a very informative and friendly banker.

    Shelby was a very informative and friendly banker. She made things simple and was courteous. I recommend this place if you’re looking for a Monday through Friday financial institution.

  6. No major issues and I hope it stays that way.

    No major issues and I hope it stays that way. My only complaint is in order to get your account number you’ll have to either go to one of the branches or have them mail it to you if you don’t have or can’t find the business card they write it on for you. I was told they stopped putting them online in June of last year which is a huge inconvenience if you need it in a hurry.

  7. One of the major problems with this credit union

    One of the major problems with this credit union, is that nothing in person. You want to make a deposit? They direct you to the ATM. You need to withdraw money? Go to the ATM. Want to make a payment on your car loan? Deposit money in the ATM and then go home and switch the money from your savings acount to your loan, because they no longer have that option on their ATMs.

    Oh, but what if there is something wrong with your ATM card? Well, then you are screwed. You have to wait till a new one is sent to you. In the meantime, you have no access to your money and your bills are overdue.

  8. I guess things are changing.

    I had always loved this bank and stayed loyal even after they closed the branch in Pahrump where I live. They kept an ATM there to still do some banking. During the week before Christmas I was robbed of every single penny in my checking account, plus overdrawn.

    They said it was probably due to using a card at gas pumps. I received a call on Christmas day with an automated voice telling me my card was used without my permission and they had to shut down the card and my account was frozen until I filed a dispute. When they finally reopened I was sent to 3 different numbers and finally was given the correct phone number.

    I get my transactions online and wasn’t able to get into it for some reason at the time. The person helping me said it is difficult for us to help you if you don’t have all of your transactions in front of you. What the f? I told him anything past this particular date is ALL fraudulent . I don’t celebrate Christmas I didn’t go any where during the week except to work and the last transaction I made was a deposit and a small convenience store purchase and I had a certain amt. in checking.

    THEY were the ones that called me so obviously they knew there was something wrong. I was told it could take up to 14 days to resolve the dispute. I need my money now. I guess I have to open up a new account at a bank here in town. That would have been the wisest course after they shut the office down, but I loved this bank so much I didn’t want anyone else. I guess things are changing.

  9. WAY to many fees for me to keep it!!

    I went to close out my account today and they CHARGED ME $20.00 to close it!!!! WAY to many fees for me to keep it!!

  10. I dont think much of this credit unon.

    I dont think much of this credit unon. ive had bank of america for 10 years now, and i always had a credit union account in pa. before closing it to move to nv. Being a retired vet, i opened my account on nellis air base. I opened it with the advised $20.

    the teller asked if i wanted checks with my account too? I said yes. I set up direct deposit starting the following month. Two weeks later i received a very angry call from the bank. she demanded i return to the bank right away and deposit more money. Ive never heard a customer service banker so nasty. she said i was overdrawn every day for the last two weeks since i opened my account. the checks had cleaned out my account.

    I never even had time for the direct deposit to start up. I drove to the bank that day and closed my account. YES, I FIRED THEM!!!!!!! Very nasty people. I ripped up the box of checks they sent me, never having used any and threw them in the trash at the west lake meade office.

    They had the nerve to charge me $20.00 to close my account as a fee. I will stick with bank of america, at least they are honest and have good cust service. I lost $40.00 in 2 weeks to this ripoff bank. Be warned!!!

Reviews: 25
Reported Loss : 2485 $
Severity : Medium
Reported by : Anonymous
Views :