Absolutely the worst moving experience imaginable. They are incredibly expensive, and they promise the world – but treated us, and our move, like scum. A few favorite tidbits: dumping a full bathroom trashcan upside down in the box with all our linens. Disgusting! Dumping an open box of cocoa powder into a large box of kitchen goods. And so on. It was as if they deliberately tried to make the move as unpleasant as possible by doing little, nasty things. That, plus charging us for what appears to have been a four hour lunch and god only knows what else. And leaving so much stuff at our old house that we literally had to take a pick up truck over there 5 times to gather up all the things they hadn’t moved (all of my kids used, the safe, small pieces of furniture, suitcases, you name it!) It was a local move and I had done a lot of packing myself (all the fine china, etc., thank goodness), as well as not bothering to move 5 truckloads of stuff – but they still charged over $8000!!! Total rip off. Horrible company.