We had Oasis come out and service our HVAC system back in April, or so we thought. Someone came out, spent a few hours, pointed out some things we needed to have done, and supposedly cleaned and serviced our unit. We got charged almost $400 for that.
Yesterday, our AC unit stopped blowing cold air completely. We contacted Oasis yesterday afternoon, and have yet to hear back from them. In the mean time, we had someone else come out to diagnose our AC issue. As soon as he took the panel off the outside, he told us that unit had not been serviced or cleaned in awhile.
When we told him that we had someone out in April, he told us that they didn’t do anything. There were 4 wires that were fried and needed to be replaced. We were told that if we had the unit properly serviced back in April, this issue should have been found and fixed. We are completely disgusted with the “service” that we received from Oasis and will not be using you ever again.