Nova Home Loans

The worst experiences of my life

By far one of the worst experiences of my life by Nova Home Loans. We were suppose to close today, but due to being short staffed and then a computer outage for several days, our closing was pushed out.

We are suppose to close in two days and STILL we do not have an answer.

We are living in limbo, unsure if we should pack or not pack, cancel the moving truck?

The loan we are getting is provided by a third party.

However, if Nova chooses to provide a product through an incompetent company, then they are equally incompetent.

Is Nova Home Loans a legit?

Nova Home Loans is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 1 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Nova Home Loans located?

Nova Home Loans is headquarted at 2850 E Camelback Rd Ste 270 Phoenix, AZ 85016. You can contact Nova Home Loans by dialing (602) 224-4840 or visit their website novahomeloans.com.

How much monetary loss is incurred by Nova Home Loans’s customers?

According to Nova Home Loans’s customers, a monetary loss of US $895 has been reported. The severity of entire incident reports is high.

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1 Review on Nova Home Loans

  1. Buyer’s loan failed 8 hours before closing

    Buyers came in with a pre-approval letter from Nova Home Loans, signed by Chris Leon. We went to contract and pended the home for 62 days. Nothing from Nova until the day before closing, stating the debt-to-income was too high and at 4:50 pm the day before closing they withdrew. No warning, no explanation, no remorse. I call Chris three times during the 62 days, he finally called back the day after withdrawing without even an apology. We moved out of the home so the buyers could move in, now have to undo everything we did, without any concern from Nova. They effected three families lives and don’t care!

    My suggestion is find anyone other than’ this company, they don’t care, they want money, if you don’t perform, you’re out in the cold.

Reviews: 1
Reported Loss : 895 $
Severity : High
Reported by : Anonymous
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