Northwest Mortgage Group

Bad Experience

Beware! Carol Flanagan and her team over promise and underdeliver.

I was assured by Carol and Sarah that underwriting was just a formality in multiple emails.

I was issued a pre-qualification letter, had a seller approve my offer only to have Carol come back and say “sorry, can’t get you approved”.

I waited 10 days after submitting to underwriting before I checked on the status and asked for a pre-qualification that had been mentioned by Sarah in previous emails.

My realtor and mortgage broker at OnPoint had never heard of a pre-qualification letter being sent and then approval being denied.

My realtor then called Carol and she had the nerve to say I pressured her to issue pre-qualification.

Waiting 10 days is pressure??? Conversation between realtor and Carol took place after my conversation with her where she apologized and said she needed to review training with her employees…

So if you want to lose a house and make your realtor w decades of experience look bad because of poor business practices then Northwest Mortgage Group is the place for you!

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Northeast Multnomah Street 825
Portland 97232 OR US
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Reported Loss :3652 $
Severity of Scam :High
Reported by : Anonymous
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