Northwest Family Physicians

Make An Appointment

So I call Northwest Family Physicians to make my daughter a doctors appoitment and the scheduler says, “oh wait she is BLOCKED”. I ask blocked? she says yes, let me see why.

I wait patiently and she comes back and says, “the credit card we have on file is expired, so she will need to bring in a valid card before we can see her”.

I proceed to make the appoitment. I hang up the phone and am so irritated by her customer service. BLOCKED??? Why didn’t she just look in the system, see that she was BLOCKED and just simply state, I noticed that the CC we have on file for Lauren is expired, we will need to have an updated card on file when she comes in tomorrow.”

So I call her back and tell her to cancel her appoitment for tomorrow that I am sending her to Dillons Little Clinic so BLOCK THAT! Nice Customer Service NWFP.

You need to choose your words better.

Is Northwest Family Physicians a legit?

Northwest Family Physicians is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 1 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Northwest Family Physicians located?

Northwest Family Physicians is headquarted at 3730 N Ridge Rd Ste 100 Wichita, KS 67205. You can contact Northwest Family Physicians by dialing (316) 462-6200 or visit their website nwfpc.com.

How much monetary loss is incurred by Northwest Family Physicians’s customers?

According to Northwest Family Physicians’s customers, a monetary loss of US $4856 has been reported. The severity of entire incident reports is high.

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Reviews: 0
Reported Loss : 4856 $
Severity : High
Reported by : Anonymous
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