California FTB sent me a tax lien and after that I received a mail solicitation from National Tax Experts, I called them to process the matter further. I talked to a person named Michael Deal. He was a representative at National Tax Experts.
He promised me that he would solve the problem at the earliest. He also promised that he would prepare as well as file the unfiled tax returns, for IRS and FTB for at least 4 years.
He said that he would place (if any) tax obligations which were in uncollectible status. He agreed to negotiate the payment plan on behalf of me for paying my tax obligations.
For all these services, we agreed on a total payment of $1000 to be paid in monthly installment of $200, every fifth day of the month.
After discussing everything in detail, I provided Michael my personal contact details and debit card information.
I clearly mentioned while talking to Michael that I wanted the deduction from my debit card to happen after 5th of every month, as I would have the funds ready to be paid by then.
To this, he assured me that I would be charged as per the specified terms. He suggested that he would be filing the file the appropriate documents against the tax lien with the FTB so that I would be relaxed by the Christmas holiday.
This all was an understanding and we had an oral contract for the same. After quite a few days, I received the softcopy of the agreement through an email that was completely different from what we discussed before.
The first mistake that I noticed was a payment schedule of $300 per month which rounded to a total payment of $1,500. It did not mention about preparing and filing all the unfilled tax returns. I right away made a call to Michael and reached his voice mail. I left a message with the problems I found out in the agreement.
I edited the document sent by him and signed and sent it back to Michael. I mentioned in the mail about the problems and the corrections I had made to the agreement.
I did not receive any reply from him that day and the next day was even more shocking. I received a notice which was sent from the bank about my account being overdrawn.
After checking my account, I discovered that National Tax Experts had deducted the amount of $300 before the specified date. This was unauthorized and was made before the set time.
I again wrote back to Michael and he apologized for the payment and sent me the corrected agreement copy with $200 per month fee.
However, he missed the other part again for filling the unfilled tax returns. I mailed him back and since then I have already sent him couple of mails.
But, he did not reply. The Christmas holiday is close, and I am sure I would have to worry about these things while hanging out with my family. Is this why I paid National Tax Experts?