They are terrible. They lie about pricing and costs, move slow, and damaged almost every piece of furniture they touched. The movers started the clock and then took a 20 minute shit. They used 20+ rolls of tape when 6 would have sufficed. The job should have taken 3 hours and it took 6. When i tried to cancel the service after they showed up and tacked on a almost $200 “driving” charge, they guy gave me attitude on the phone and refused to give me my deposit back. Expensive wood furniture had chips and scratches all over, ruined. The mover smelled terrible to boot. I HATE this company.
Their response to my complaint, “We apologize sir, for the strong , hetrosexual, male odor . However it occurs constantly while we perform our job under 90 degree heat in DC area. Regarding the cost, everything was discussed prior to the move numerous times. If you failed to remember , I can not help you here, but do recommend to consume fruit/vegetables to improve the brain functionality.”
The mover showed up smelling like garbage BTW and as you can see they are taking 0 responsibility for the damage to furniture and are rewriting history in the agreed upon charges. TERRIBLE BUSINESS!!!!!! USE SOMEONE ELSE!!!!!!!!!!!!!