They sell items and never intend to sell you anything. They have replied saying that I can check the status of my shipment on some random website but its all a fake!
mysupergoodss.com is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 4 consumer[s] submitted negative ratings, and only a few left positive feedback.
Where is mysupergoodss.com located?
mysupergoodss.com is headquarted at Unnamed Road, Yuzhong Xian, Lanzhou Shi, Gansu Sheng, China. You can contact mysupergoodss.com by dialing N/A or visit their website mysupergoodss.com.
How much monetary loss is incurred by mysupergoodss.com’s customers?
According to mysupergoodss.com’s customers, a monetary loss of US $100 has been reported. The severity of entire incident reports is high.
I bought the stretch shelves on January 26th. Now May no merchandise and no refund. Now they stopped responding to email. Do not buy anything from Facebook ads I found out the hard way.
An order #2218 dated 5th December 2018 for three wheeled electric scooter valued $95.90 deducted from my bank account is honoured with an auto-reply of tracking a stupid nonsense wait for 15 days & so & so Idiots Vulgars etc etc
On January 24, 2019 I purchase the “Stretchable Shelf”, and still have not received. I have sent numerous emails and the only thing I get back is an auto reply. This an example of the only decent reply:
Hi, my dear friend
I heard that you would like to inquire about the order of that wonderful product you bought. I have a link, which include all the information you want. Would you like to have a try? Click here: http://www.thjudo.com/tracking/express
If you think that the information in the link is not enough, then you can send me an email about your other requirements. I’m willing to help you solve all the problems you meet.
Your lovely customer service.
—————— Original ——————
From: “Adriana Ramirez”
Date: Sat, Feb 16, 2019 12:40 PM
To: “support”;
Subject: PURCHASE STATUS
Good evening,
My name is Adriana Ramirez. I purchase the “Stretchable Shelf” (White) on January 24, 2019. I purchase as a guest and not that I created and account. I paid with my credit card and transaction went through with no problem.
I have sent numerous email requesting a status of my order and the only thing I get is an AUTO-REPLY message.
I would like very much to have status of my purchase order.
On January 7, 2019 I did received an email from support stating the following: “Dear customer:
We have already obtained your order and related information, we will check the order information for you. Due to the huge number of customers who need to inquire, we will reply you as soon as possible within 2-3 business days, please be patient.
Have a nice day.
After this I haven’t received any status. I would appreciate one. Thank you in advance. Adriana Ramirez
So you can see that this a total SCAM, and one of the reasons that people are skeptical to order to unknown resellers.
DO NOT PURCHASE FROM THIS SITE IT IS A TOTAL FRAUD.
DO NOT BUY FROM THEM!
I bought the stretch shelves on January 26th. Now May no merchandise and no refund. Now they stopped responding to email. Do not buy anything from Facebook ads I found out the hard way.
Bedrog
Nooit mn bestelling ontvangen!!!!
A total fraud company owned by dacoits
An order #2218 dated 5th December 2018 for three wheeled electric scooter valued $95.90 deducted from my bank account is honoured with an auto-reply of tracking a stupid nonsense wait for 15 days & so & so Idiots Vulgars etc etc
TOTAL FRAUD
On January 24, 2019 I purchase the “Stretchable Shelf”, and still have not received. I have sent numerous emails and the only thing I get back is an auto reply. This an example of the only decent reply:
Hi, my dear friend
I heard that you would like to inquire about the order of that wonderful product you bought. I have a link, which include all the information you want. Would you like to have a try? Click here: http://www.thjudo.com/tracking/express
If you think that the information in the link is not enough, then you can send me an email about your other requirements. I’m willing to help you solve all the problems you meet.
Your lovely customer service.
—————— Original ——————
From: “Adriana Ramirez”
Date: Sat, Feb 16, 2019 12:40 PM
To: “support”;
Subject: PURCHASE STATUS
Good evening,
My name is Adriana Ramirez. I purchase the “Stretchable Shelf” (White) on January 24, 2019. I purchase as a guest and not that I created and account. I paid with my credit card and transaction went through with no problem.
I have sent numerous email requesting a status of my order and the only thing I get is an AUTO-REPLY message.
I would like very much to have status of my purchase order.
On January 7, 2019 I did received an email from support stating the following: “Dear customer:
We have already obtained your order and related information, we will check the order information for you. Due to the huge number of customers who need to inquire, we will reply you as soon as possible within 2-3 business days, please be patient.
Have a nice day.
After this I haven’t received any status. I would appreciate one. Thank you in advance. Adriana Ramirez
So you can see that this a total SCAM, and one of the reasons that people are skeptical to order to unknown resellers.
DO NOT PURCHASE FROM THIS SITE IT IS A TOTAL FRAUD.