My Truck Buddy

hey were prompt, professional

There isn’t an option to leave 0 stars so I’ll have to leave 1. This is going to be a very honest review that I feel unfortunate to have to leave. I used My Truck Buddy’s services in a move more than once and that is because I was so pleased with their service the first time around. They were prompt, professional, and overall made my move painless. However this was absolutely not the case when I used them again in my recent move. The movers this time around were rushed and careless. Careless to the point that they left an entire box of very valuable personal belongings next to a dumpster and neglected to admit this to me until it was too late and the box was gone.

I have been trying to get in contact with management about this for a week now and they are not responding.

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5 reviews on My Truck Buddy

  1. This is simply the worst service you can hire. DON'T DO IT.

    This is simply the worst service you can hire. DON’T DO IT. The movers were careless, they lost a lamp and one of them went to the bathroom 8 times at each apartment loosing a lot of time.

    Absolutely lack of care on the selection of their workers. I raised my complain and they promise to buy and send a new lamp and reimburse the wasted time and it never happened. Hire a professional service, even when you think that they are expensive it results worse at the end.

  2. Great company and even better employees.

    Best moving company ever! They moved my mother’s entire house. She is very old and very particular. She snooped around them the entire time giving them advice on how to do their job, and asking them questions.

    All 3 men were so patient and kind. They never acted as though she was bothering them, even though she was in the way a lot. They where fast and efficient. Great company and even better employees.

  3. Amazing service and personnel

    Amazing service and personnel. This is our second move using MTB, first local Georgetown to Arlington, this one Arlington to Long Island, NY. Completely different team of guys but the same great experience. Polite, curious, CAREFUL with everything and fast!

    I have moved cross country more times then I care to remember and dealt with some well known movers, this company puts them all to shame. I didn’t even look for another mover because this company is both honest and trustworthy, words you rarely hear when talking about moving companies.

    I read some of the negative reviews and find it hard to believe they were talking about this group, nothing is further from the truth. Also very fair up front pricing and great communication before the move, if they say they will be there, they will be, probably early and acting professional and courteous. Thank you for making our move so easy, moving is hard, your company made it a lot easier because of your outstanding service. You guys rock!

  4. Maurice, Anthony and Mike were fantastic!

    Maurice, Anthony and Mike were fantastic! They responded to the priorities we laid out, handled everything professionally, and everything was moved ahead of estimate and intact.

  5. These guys were great.

    These guys were great. They were the only company that could offer us an appointment on the day we wanted, and the owner was really friendly and responsive. The team showed up right on time and were very efficient. They were also careful (they wrapped our stuff in both blankets and Saran Wrap – I’ve ever had movers take that extra precaution before).

    They worked really quickly and were happy to add on the job of unloading my storage unit that had arrived, even though they’d already been working for a long time on a hot day. Would highly recommend My Truck Buddy.

14th Street Northwest 2000
Washington 20009 DC US
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Reviews:5
Reported Loss :200 $
Severity of Scam :Extremely Low
Reported by : anonymous
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