My Guys Moving & Storage

When I complained to the company's management

I used Two Guys and a Truck for a total of 7 moves, 6 of which were a dream. The reason for the poor review is that the 7th move was a nightmare, and the company refused to compensate me for it in any way. The movers were supposed to pack and move me. They showed up without any of the promised packing supplies, refused to pack with our supplies or take anything that wasn’t packed, needed a jump to get their truck started, and tried to charge me for an hour they spent eating.

I had a 6 week old infant, and they knew they had me on the ropes because my lease was running out. They left my place 1/3 full and trashed. I had to hire other movers to finish the job the next day. When I complained to the company’s management, they refused to compensate me in any way. All I wanted was the value of the packing supplies I’d purchased that were supposed to be included in my moving contract, and which they’d never brought.

I was just really disappointed. Especially after being a loyal customer for 6 other moves since 2000.

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2 reviews on My Guys Moving & Storage

  1. My Guys Moving & Storage Is Scammer.

    The movers were nice and efficient. However, the sales person misled me about the costs. In particular, I was not informed about the cost of the boxes and other materials which were very high and had been suggested to me would be included in the hourly cost.

    The costs ended up being about $400 more than I expected. I called several times to speak to someone about this and was given the run around.

  2. I would definitely recommend Two Guys and a Truck and would certainly use them again.

    I recently used Two Guys and a Truck (TGAAT) for both a move and their storage service. This company was highly recommended by a coworker and the prices for the move and for storage were reasonable. The movers arrived on time and were friendly and efficient in collecting my things to take away to put in storage at TGAAT’s facility.

    One problem did arise because during the move I first learned I would be charged an additional charge for overflow items that I was not told about when I was given an estimate and costs. I raised the issue on the spot and when I spoke with the estimator the next business day I was quite happy to learn that the mistake was handled and I would not be charged the fee.

24th Street Northwest 730
Washington 20037 DC US
Get directions
Reported Loss :300 $
Severity of Scam :Extremely Low
Reported by : anonymous
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