MVA Express

MVA Express is Bes Service

So pissed! I’m from out of state and knowing this was an express I called ahead of time to see if I could get my license changed from NC to MD. I called ahead and the lady told me they offered the service and told me exactly what to bring! I spend $20 to Uber from work on my lunch break only for the lady to tell me that they don’t do the service.

When I asked her who was picking up the phone that told me it’s a service they offer, she literally said “that was a call center they don’t know what they are talking about” unacceptable!! The people answering need to know what they are talking about! Waste of time and money plus the lady never apologized SO RUDE!

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3 reviews on MVA Express

  1. WARNING DO NOT COME HERE

    This place has absolute horrible service do not come here because you most definitely be there for 4 hours or more. Also to make it better the people here lie to you. *WARNING DO NOT COME HERE*

  2. He made it an awful experience and he needs to have a refresher course in customer service/interaction.

    I went to pick up a couple handicap placards at this location on between The man who helped me out was Jamaican if not British (I’m pointing him out if you ever go there so you’ll know who to stay away from because of his VERY POOR customer service) and was very rude and had no customer skills at all, it took a lot for me to hold back because I’m not about that life anymore.

    Before I could even walk up he was rushing me to give him my paperwork in a very nasty and condescending manner and once he finished what he had to do he handed me the placards and walked off without a word, not even if there was a price or if I was finished so I was sitting there unsure of anything. He made it an awful experience and he needs to have a refresher course in customer service/interaction.

  3. I couldn't believe how quickly and comfortably I got my license renewed.

    I couldn’t believe how quickly and comfortably I got my license renewed. The new space with chairs and a well-organized procedure for moving people through was a pleasant surprise.

    I got a number, my number was called within 5 minutes, and I was out of there in less than 15. The staff was pleasant. Each work station has its own photo equipment so you no longer have to wait in a separate line for your picture.

Georgia Avenue 12331
Wheaton-Glenmont 20906 MD US
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Reviews:3
Reported Loss :300 $
Severity of Scam :Medium
Reported by : AmakaR123
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