Mozart Moving Company

Terrible costomer service by Mozart Moving Company

I called Mozart Moving Company to request an information about self storage unit option.

Representative picked up my phone call and the man one who answered my call was outrageously a rude person. Definitely smelled drunk as he even don’t know why he was siting there.

He was very short with me as if my call was a huge inconvenience to him to answer some of my question, I was very pretty sure about what I needed to be get moving but he a very short reply by their staff member.

When I asked “How much you charge to move from one location to another location with 5 mile of distance”. He replied “no availability”

Again “When Representative questioned me what dates I was looking into him, I told him, and he did take any time to look up availability for the XXXX dates.

Instead, Representative immediately said there was “no available” (Pathetic man), without even checking.

Eventfully a Terrible customer service. I do not recommend this Boston based moving company at all.

Is Mozart Moving Company a legit?

Mozart Moving Company is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 13 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Mozart Moving Company located?

Mozart Moving Company is headquarted at Washington Street 1500 MA US. You can contact Mozart Moving Company by dialing (617) 390-4600 or visit their website mozartmoving.com.

How much monetary loss is incurred by Mozart Moving Company’s customers?

According to Mozart Moving Company’s customers, a monetary loss of US N/A has been reported. The severity of entire incident reports is extremely low.

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13 Reviews on Mozart Moving Company

  1. They handled our move from MA to NC as painlessly as possible.

    They handled our move from MA to NC as painlessly as possible. No missing or broken items. Moved a 4-bedroom house worth of stuff, plus a piano. Highly competent and friendly movers. All of these positive online reviews are for real

  2. I hired Mozart for my moving because I was alone and didn’t want to pay unreasonable prices for my rather small move. The guys were quick, careful, attentive and very polite. I was all packed except for my bed, so they disassembled and reassembled my bed pretty quick. I didn’t touch or pick anything, they did the job well and were careful with my furniture. They covered everything in their own blankets to prevent from chipping. They do not have minimum hours for job which was what I was originally looking for. They worked pretty fast although they were getting paid hourly and their price is reasonable. I am really satisfied with my moving process overall and I will definitely hire them again in my future movings and would recommend them to my friends!

    March 28, 2018

  3. The reviews on Yelp are fake. This service is scam!

    STAY AWAY FROM MOZART! The move was not a “symphony”

  4. Yelp reviews are fake. they are not good

    we have hired this company for a local move and it was terrible experience! We got hooked by great 5 star reviews on yelp and google. well, I guess we shouldn’t trust these sources. the crew was unprofessional, dirty and unorganized. multiple damages, ZERO customer service and no follow up. STAY AWAY FROM MOZART! It was not a “symphony”.

  5. This was my first time hiring a company to move from my apartment on a ground floor to a townhouse in the South End. I was very nervous to be honest but luckily everything turned out as planned. I read all the reviews here on Yelp beforehand and that made me feel better about hiring them. It was so worth it. The called me before they arrived, they were very productive, efficient and fast. In 1 hour and 15 min they finished my one bedroom.
    The cost came out reasonably, but I wasn’t aware of the travel time of 45 min, which adds up to the total cost. Besides that, this is your go-to when moving.
    Thanks Mozart Team!

  6. Scam, fake reviews

    This company is a scam. The address in Brookline is not the real address. Check out their Yelp reviews – this is all fake. It’s a local company and they have people from all over California reviewing their business? When I called and asked about the number of moves they performed to the west coast, their representative was not even sure if they did 1!

  7. Best movers

    They were phenomenal. The total price ended up being comparable to what it would it would’ve been had I rented my own truck for a day or two, and they were able to move me out of my apartment and fully into the new one within two hours. They took extreme care both in protecting all of my furniture, but also in efficiently and safely packing their truck and transporting everything. I have no complaints at all.

  8. They were phenomenal.

    They were phenomenal. The total price ended up being comparable to what it would it would’ve been had I rented my own truck for a day or two, and they were able to move me out of my apartment and fully into the new one within two hours. They took extreme care both in protecting all of my furniture, but also in efficiently and safely packing their truck and transporting everything. I have no complaints at all.

  9. Mozart movers yelp reviews are fake

    Yes! I am sure Mozart movers yelp reviews are fabricated or may be paying yelp to display only positive reviews

  10. Hired seeing yelp and been scammed for double payment

    I have looked over yelp before hiring mozart movers and it’s seems to have very stellar reviews, I don’t know how they have managed to got so great reviews.

    Their quotation are not accurate, they over charged too much money, This guys are one of the very slowest movers I had ever came across.

    They have to make sure the quotation are nearby to the initial quote…

  11. Great company, used it and loved it!!!

    Great prices, gentle movers, moved 2 bedroom apartment. They did it fast, efficient and no damage not even a scratch. They put needed furniture apart and then put it all back together for no extra cost. Amazing team and great company 5 star experience!!!!!

  12. Mozart Moving Yelp Is Manipulative

    Vicky, thanks but I do not recommended Mozart Moving company to others.

    their yelp reviews are definitely manipulated as one of my friend Shuan called them and the experience was terrible.

    thanks
    Laura Garry

  13. Mozart Moving Boston Yelp

    I had a great deal with Mozart moving Boston based mover company.

    They have had moved my very sensitive items without a single scratch.

    I have also talked with their staff and particularly Yan which was by far a best deal closer than the other movers

    I definitely recommend Mozart Moving and I also request you to check Mozart moving yelp reviews for better understanding about their customer review

Reviews: 13
Reported Loss : 0 $
Severity : Extremely Low
Reported by : Anonymous
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