Mortgage Trust, Inc.

The Lack Of Communication

Katie Kuntz needs a new career. She took more than a week to respond after submitting my application & kept “sending” emails to me when in fact she was saving them to her drafts folder.

Then she ran our credit twice.Thanks for that Katie, that will surely improve my credit score.

On top of that she asked for the same paperwork multiple times.

After her totally dropping the ball & sending out butt hurt whiny emails when she got called out on her lack of communication she finally gave up & passed us off to another person in the office.

Then she couldn’t even send the paperwork we’d already submitted to her coworker.

He was professional & completed the process, but the damage had already been done.

After all this, they could only approve us for $30,000 less than another lender had prior using the same programs.

Not impressed in the slightest. If your thinking of using them, I wouldn’t recommend Katie.

Is Mortgage Trust, Inc. a scam?
Mortgage Trust, Inc. is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is Mortgage Trust, Inc. legit?
First Mortgage Trust, Inc. is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Mortgage Trust, Inc.’s consumers?
There is/are 2 review(s) posted about Mortgage Trust, Inc. and it indicates that the severity of the scam is High.
Where is Mortgage Trust, Inc. located?
Mortgage Trust, Inc. is located at 4386 SW Macadam Ave #401, Portland, OR 97239, USA. You can contact Mortgage Trust, Inc. by dialing (503) 282-5626 or visit their website mortgage-trust.com before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Mortgage Trust, Inc.’s customers?
According to the report(s), US $3252 was the total loss incurred by Mortgage Trust, Inc.’s customers.
The reviews, complaints and scams about Mortgage Trust, Inc. are deliberately written by anonymous. We, at Dirty Scam are not liable for the content written about Mortgage Trust, Inc.. If you have any issue with Mortgage Trust, Inc. incident report, Please contact the author of this complaint directly, as we are not obligated to remove the complaint.

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2 reviews on Mortgage Trust, Inc.

  1. Jessica C

    Never Again

    This was by far the worst real estate experience I’ve ever had. It was a constant blame game on everyone else regarding the delays and lack of communication.

    I wouldn’t recommend any of my friedns and family to them. I was warned about going there due to some bad press last year, but I ignored it. Now I’m kicking myself for supporting them. Live and learn.

  2. Andrew H

    I will be using Katie for my next home purchase and recommend her to anyone I know looking for a mortgage.

    Was suggested to check out Mortgage Trust by our real estate agent selling our Portland house, Ilana Frey with Hasson. Katie at Mortgage Trust promptly replied and began assisting us with a home purchase in Vancouver. I did some shopping around and pursued two other mortgage companies, but I found Mortgage Trust to provide the best customer service so I went with them.

    My experience with Katie was great! She provided consistent updates and was on top of all the details. The Washington real estate agent we used was so impressed with Katie that he has begun referring clients to her as well, telling us she is definitely top tier. Recently I had an issue pop up with my home owners insurance, Katie was there again to advocate for me and immediately provide paperwork and needed information.

Reviews:2
Reported Loss :3252 $
Severity of Scam :High
Reported by : Anonymous
Views :