MIT Federal Credit Union

Horrible Service Here

Horrible service here. MIT Federal Credit Union have a hotline that you can call but they’re not authorized to do much.

My account was frozen (due to fraudulent activity)when I called into the hotline last week they told me that they didn’t see anything on the account.

I call again Monday and that’s when I found out about the fraud, only bc I took initiative to contact them about it.

I wasn’t too upset at this point and requested a new debit card. I received it but no new PIN number, I called the branch to ask what my new pin was and I was told TWICE that the pin was not changed.

Fast forward to today I go to use an ATM only to be told that my PIN has changed, I go home to check the mail and see if o received anything-nothing.

I call the hotline only to be told that on weekends they can’t see our PINs. Now I have a debit card and no access to my account AGAIN bc they cannot help me.

I’ll be taking my business else where and if you’re smart you will too.

Is MIT Federal Credit Union a legit?

MIT Federal Credit Union is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 1 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is MIT Federal Credit Union located?

MIT Federal Credit Union is headquarted at 700 Technology Sq Cambridge, MA 02139. You can contact MIT Federal Credit Union by dialing (617) 253-2845 or visit their website mitfcu.org.

How much monetary loss is incurred by MIT Federal Credit Union’s customers?

According to MIT Federal Credit Union’s customers, a monetary loss of US $8928 has been reported. The severity of entire incident reports is medium.

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Reviews: 0
Reported Loss : 8928 $
Severity : Medium
Reported by : Anonymous
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