I had gotten in touch with Cheriece and Marilyn to look for an apartment. They were extremely rude and unprofessional. I had placed a deposit of 1000 dollars and they claim to have confirmed my apartment. However I called Cheriece because I had a small question regarding payment (not regarding the price) and Cheriece got extremely rude and hung up.
She then sent me a message a little while later telling me we got “disconnected” and then proceeded to tell me that the apartment I had already placed the deposit for wasn’t available anymore and that I should just collect me deposit later. When I came to collect the deposit Cheriece wasn’t even available to apologize or help me look for another place, her manager was there who claimed to know nothing about the situation.
I think this is extremely unprofessional behavior and I would at least expect the management to be aware of what is going on in their own company. I will not be going to them again.