Do not expect a quote in 6 hours. I wasted my time trusting this agency. They needed me to do a lot of paperwork to start, and I did all that. But it was always me chasing. I really needed their help and trusted the reviews, but my experience was they were too busy.
Could not reach them by phone and by email it was “too busy today will try tomorrow to get back to you”. Then it was incomplete information and more of “received your email, too busy today, should get back to you tomorrow”.
I left a voicemail complaining and received an impolite email saying I should not be frustrated because they promised to get back to me today – but in back and white it says tomorrow. So James told me to take my business elsewhere after weeks and weeks of no results. It was very unprofessional.