Michael & Son Services

I would go anywhere else.

After setting up an appointment with Michael & Sons for replacement of my hot water heater. The appointment started off with the SALESMAN (whoops technician) telling me, I needed all these “items or work” to pass inspection but upon further questioning, it turned to “oh, that’s Michael & Sons policy, not a Fairfax County inspection issue.”

My price started at $2500 (go look online a good 50 gallon hot water heater costs between $500 and $750 bucks) for a basic hot water heater and install, plus $500 for the exhaust pipe and $500 for a new gas line. Which didn’t include my county permit or taxes. For a grand total of, wait for it, $3200.00.

My second try at procuring a hot water heater and install went much smoother and priced out at $1290 bucks including taxes and county permit.

Now, I know I don’t have to say this and that no matter how how good the technician is, they aren’t worth almost $2000 more than the competition.

PS – The picture below is the Manager’s first response to my review. Which I took a screen shot because I had this sneaking feeling he might change it. Guess what, he did. Said how sorry he was and that the first comment was a mistake while dictating the answer. Strange never saw quotes on a dictated message? You decide, doesn’t seem a tough choice.

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1 review on Michael & Son Services

  1. Michael & Son Services Avoid at all cost.

    These guys are crooks and liars. I had them come inspect my A/C. The tech said he thought it had a leak. Told me that I would have to agree to pay $341 for him to check for the leak, but if no leak was found, there would be no charge. Of course, he “found” a leak within the first 10 seconds of inspection.

    Then went on to tell me that fixing it would be over $1000. I had another company inspect the unit in order to get a second opinion. No leak. A few adjustments and all is well. Tried to get my money back from Michael and Sons.

    No go, even though the tech said there would be no charge and I have a signed report that there is no leak in the unit. Absolute crooks. Avoid at all cost.

General Washington Drive 5740
Alexandria 22312 VA US
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Reviews:1
Reported Loss :300 $
Severity of Scam :Extremely High
Reported by : MG123
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