Metro Locksmiths

Wrong Operating Instructions

I just got off the phone with Jimmy Goh over a non-working just installed 4 unit system. The installer did not know how to operate the in-unit intercoms, Gave me the wrong operating instructions, and when the system failed that night (a Friday, of course) I called the service department for AiPhone to get the correct service/operating data. Jimmy then tells me the I crashed the system on Monday night (my neighbors could not get it to function on Saturday) and accused me of opening a system THAT I DID NOT OPEN to cost an extra service call. Then he hung up on me saying that he had to pick up his kids (3:15 in the afternoon on a Monday) I have just read the entire installation and service manual for my setup and there is no mention of crashing the system. I have a BSEE from Cal Tech and have been working on/repairing electronic equipment for years. I did warranty work for 17-20 manufacturers. In a word, THEY LIE

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1 review on Metro Locksmiths

  1. what apparently they were so highly recommended for.

    I scheduled a call with Metro Locksmith after stopping by the store to look at locks. There was one missed called from an unknown caller without any voice mail 15 minutes before the appointment. I got another call at with a lame excuse that the rep would be on the way. No show.

Reported Loss :350 $
Severity of Scam :High
Reported by : anonymous
Views :