Merrill Lynch

Customer Service

So I was tired of getting 0% on my cash. I went to ML asking for an investment targeting the Dow with a weighting toward dividends.

I hoped to watch this for 5 to 10 years so I’d know it would be right for retirement.

I emphasized this was to be “safe” money focused on the Dow.

They invested me in a dividend focused fund and explained it was focused on the Dow.

After 3 years of under-performance by as much as 15%, I asked why they were not tracking the Dow.

They explained they put me into a dividend maximizing fund and NOT a Dow focused dividend weighted fund.

I took them to small claims court. They said I should not have trusted my advisor.

It was up to me to read the prospectus to know what I was buying.

Why have an advisor if they aren’t going to put you into what you ask.

I do not advise going to Merrill Lynch OR Driscoll Decanto. Obviously they do not understand how to invest your money the way you ask.

The outcome of my court case is public record and you will see it doesn’t matter what you tell your advisor, it is up to you to read the prospectus and understand what you as buying.

Is Merrill Lynch a legit?

Merrill Lynch is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 1 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Merrill Lynch located?

Merrill Lynch is headquarted at 100 Federal St Fl 17 Boston, MA 02110. You can contact Merrill Lynch by dialing (617) 946-4000 or visit their website ml.com.

How much monetary loss is incurred by Merrill Lynch’s customers?

According to Merrill Lynch’s customers, a monetary loss of US $4387 has been reported. The severity of entire incident reports is medium.

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Reviews: 0
Reported Loss : 4387 $
Severity : Medium
Reported by : Anonymous
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