McKendree Moving & Storage

Plus plenty of wall dings and furniture dings. Beware!

I moved just a couple miles away. I was charged for 3 men for the day, but one of them left after a short time, had to go to school, he said. I found many broken items, and even more distressing, many, many of my belongings did not get to me, although it was a short move. They are just missing. Some costly items, some family heirlooms and much of the pantry never made it. After many phone calls to their office I filed a form with them for broken and missing items. That was 3 months ago and I never heard back from McKendree. I am disgusted, sad, and so sorry that I chose McKendree. Oh, by the way, they overcharged me so much that I am ashamed to admit that they got me so badly. PS, I also gave them a nice tip, but that was before I discovered how badly I was treated. I am handicapped and living alone so they had a soft target.

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3 reviews on McKendree Moving & Storage

  1. McKendree Moving & Storage Is Bad Service.

    They gave us a quote and then ended up charging over 30% over estimate. Plus plenty of wall dings and furniture dings. Beware!

  2. their failure to accept responsibility for the damage erases all the good

    I had to move out of my house temporarily and I picked McKendree as my packer/mover. The move part went great – or so I thought. They came on time, the movers were pleasant and professional and I thought all was good.

    It turned out – they were not careful in how they packed items because a number of small things were damaged – including all my lamp shades, several bowls broken, a table had huge hunks of wood removed and my kitchen table top was somehow dislodged from the base (after many prior moves).

    I filed the claim with photos promptly and then waited and called trying to get the damage repaired. Finally, they got an appointment for me with the repair person and guess what – there is a $100 deductible. Looking again at the contract – it is there – so they are legally right – but this is a bad business practice.

    In speaking with the claims manager, he stated they can’t waive the $100 deductible – they have it in place to avoid $5 and $10 claims and that essentially “no move will go without some damage”.

    Then he equated it with an auto accident and the existence of a deductible. Trouble is – in an auto accident – whoever is at fault covers the deductible. I had no fault here and yet here I have to pay to fix damage they did.

    They are legally right, but morally wrong. I do not recommend this company – their failure to accept responsibility for the damage erases all the good

  3. I would recommend them to my family and friends.

    McKendree Moving & Storage was very professional from the start and made my moving experience a breeze. My wife and I are very particular about our antiques and everything arrived just fine. I would recommend them to my family and friends.

Industrial Park Drive 44
Waldorf 20602 MD US
Get directions
Reported Loss :300 $
Severity of Scam :Extremely Low
Reported by : Anonymous
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